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- Tasks: Lead a dynamic team, ensuring top-notch service and guest satisfaction.
- Company: Join Hilden Manor, a market-leading company focused on creating memorable experiences.
- Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team that values your unique contributions and fosters growth.
- Qualifications: Experience in high-volume, guest-facing leadership roles is preferred.
- Other info: We welcome applicants from all backgrounds and support workplace adjustments.
The predicted salary is between 34000 - 44000 £ per year.
Job Title: General Manager – Hilden Manor Tonbridge
Salary: £40,000 – £44,000
Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It’s all about creating a winning team and delivering the best service to our guests.
Responsibilities:
- Be responsible for recruiting, onboarding and inducting any new team members.
- Inspire, develop and lead your management and team members, ensuring great retention.
- Maximise revenue opportunities through analysing sales figures and effective forecasting.
- Effectively manage all controllable costs and site P&L.
- Support the Regional Operations Manager in delivering long term business goals.
- Drive individual high performance through regular one to ones.
- Have an eye for detail and thrive in a high volume, fast paced environment.
- Show passion for the brand and ensure your team are equally knowledgeable and confident around delivering the values.
- Ensure all health and safety measures are met to the highest standard.
- Demonstrate a clear passion for achieving high guest measures.
- Champion change and implement this with the team.
Qualifications:
Ideally, you’ll come from a high-volume, guest facing leadership role with an understanding of delivering in a branded operation.
If you want to be part of a dynamic management team and our vision, develop yourself in a market leading company and have the skills, personality and passion to create moments that matter for our teams and guests then apply now!
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 42400-4492
Advertised: 17 Jan 2025
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Management - General Manager employer: Beefeater
Contact Detail:
Beefeater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management - General Manager
✨Tip Number 1
Familiarize yourself with the specific values and culture of Hilden Manor. Understanding what makes this brand unique will help you demonstrate your passion for the company during interviews.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to lead a team in a high-volume environment. Highlight instances where you successfully maximized revenue or improved guest satisfaction.
✨Tip Number 3
Research current trends in the hospitality industry, especially those related to guest experience and operational efficiency. Being knowledgeable about these trends can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Network with current or former employees of Hilden Manor to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Management - General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume, guest-facing leadership roles. Emphasize your skills in team management, revenue maximization, and cost control.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and your commitment to delivering exceptional guest experiences. Mention specific examples of how you've inspired and developed teams in previous roles.
Showcase Your Achievements: Quantify your achievements where possible. For instance, mention how you improved team retention rates or increased revenue through effective forecasting and sales analysis.
Demonstrate Cultural Fit: Highlight your understanding of inclusivity and diversity in the workplace. Share any experiences that showcase your ability to lead diverse teams and create an inclusive environment.
How to prepare for a job interview at Beefeater
✨Show Your Leadership Skills
As a General Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed teams in the past, focusing on recruitment, onboarding, and retention strategies.
✨Demonstrate Financial Acumen
Understanding P&L and managing costs is crucial for this role. Be ready to discuss your experience with analyzing sales figures and forecasting revenue opportunities, showcasing your ability to drive profitability.
✨Passion for Guest Experience
The role emphasizes delivering high guest measures. Prepare to talk about how you've previously enhanced guest experiences and how you plan to maintain high standards in service delivery.
✨Embrace Change and Innovation
The company values champions of change. Think of instances where you've successfully implemented new processes or changes within your team, and be ready to discuss how you can bring that mindset to the role.
