Front-of-House Team Lead — Service Excellence & Growth in Cardiff
Front-of-House Team Lead — Service Excellence & Growth

Front-of-House Team Lead — Service Excellence & Growth in Cardiff

Cardiff Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver outstanding customer experiences in a vibrant restaurant setting.
  • Company: A leading restaurant chain known for its commitment to service excellence.
  • Benefits: Competitive pay, employee discounts, and training opportunities for personal growth.
  • Why this job: Be the driving force behind exceptional service and make a real difference in customers' dining experiences.
  • Qualifications: Strong leadership skills and a passion for delivering excellent service.
  • Other info: Join a dynamic team with opportunities for career advancement.

The predicted salary is between 30000 - 42000 £ per year.

A leading restaurant chain is looking for a Restaurant Supervisor at their Cardiff location. In this role, you will lead a team to deliver exceptional customer experiences and act as the vital link between the kitchen and front of house. Your leadership and organizational skills will be essential in ensuring smooth operations. This fixed-term contract offers competitive pay and numerous employee benefits, including discounts and training opportunities.

Front-of-House Team Lead — Service Excellence & Growth in Cardiff employer: Beefeater

Join a leading restaurant chain in Cardiff, where you will thrive in a vibrant work culture that prioritises service excellence and employee growth. With competitive pay, generous discounts, and comprehensive training opportunities, this role as Front-of-House Team Lead not only allows you to lead a passionate team but also offers a rewarding career path in the hospitality industry.
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Contact Detail:

Beefeater Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front-of-House Team Lead — Service Excellence & Growth in Cardiff

Tip Number 1

Network like a pro! Reach out to your connections in the restaurant industry, especially those who might know about openings at the Cardiff location. A friendly chat can sometimes lead to a foot in the door.

Tip Number 2

Show off your leadership skills! When you get the chance to interview, share specific examples of how you've led teams in the past. We want to hear about those moments when you turned a tough situation into a success!

Tip Number 3

Be ready to demonstrate your service excellence! Prepare to discuss how you ensure exceptional customer experiences and how you handle feedback. This role is all about making sure every guest leaves happy!

Tip Number 4

Apply through our website! It’s the best way to make sure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Front-of-House Team Lead — Service Excellence & Growth in Cardiff

Leadership Skills
Organizational Skills
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Operational Efficiency
Training and Development

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience leading a team. We want to see how you've motivated others and ensured smooth operations in past roles.

Focus on Customer Experience: Since this role is all about delivering exceptional customer experiences, share specific examples of how you've gone above and beyond for customers in your previous jobs. We love hearing about those moments!

Be Organised and Clear: Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation that reflects your organisational skills.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Beefeater

Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. This will not only show your enthusiasm for the role but also help you answer questions about food pairings or recommendations during the interview.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you resolved conflicts, motivated staff, or improved service quality. This will demonstrate your capability to lead effectively in a busy environment.

Emphasise Customer Experience

Be ready to discuss your approach to delivering exceptional customer service. Share stories that highlight your ability to handle difficult situations and ensure customer satisfaction, as this is crucial for the Front-of-House Team Lead role.

Ask Insightful Questions

Prepare thoughtful questions about the restaurant's culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Front-of-House Team Lead — Service Excellence & Growth in Cardiff
Beefeater
Location: Cardiff

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