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- Tasks: Assist patients in person and over the phone, manage appointments, and provide admin support.
- Company: Beechwood Surgery, a caring healthcare provider in Cleveleys.
- Benefits: Flexible working hours and a supportive team environment.
- Other info: Join a friendly team dedicated to patient care and support.
- Why this job: Make a difference in patients' lives while developing your admin and customer service skills.
- Qualifications: GCSEs in English and Maths, plus experience in customer service or administration.
The predicted salary is between 20000 - 25000 £ per year.
BEECHWOOD SURGERY in Cleveleys is seeking a caring and confident individual to assist patients both face to face and via phone. The role involves directing patients to healthcare professionals, managing appointments, and providing general administrative support.
Applicants should have GCSEs in English and Maths, alongside relevant experience in customer service or administration. The position requires flexibility in working hours and strong communication skills in a team-oriented environment.
Patient Care Receptionist & Admin Coordinator in Thornton-Cleveleys employer: Beechwood Surgery
Contact Detail:
Beechwood Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Receptionist & Admin Coordinator in Thornton-Cleveleys
✨Tip Number 1
Make sure to research Beechwood Surgery before your interview. Knowing their values and how they operate will help you connect your experience to what they’re looking for. Plus, it shows you’re genuinely interested in the role!
✨Tip Number 2
Practice your communication skills! Since the role involves interacting with patients both face to face and over the phone, being able to convey information clearly and confidently is key. We suggest doing mock interviews with friends or family.
✨Tip Number 3
Highlight your customer service experience during the interview. Share specific examples of how you’ve helped customers in the past, especially in stressful situations. This will show that you can handle the demands of a busy reception area.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making a positive impression. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Patient Care Receptionist & Admin Coordinator in Thornton-Cleveleys
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your personality shine through! We want to see how you connect with patients and demonstrate your caring nature. Share any relevant experiences that highlight your ability to assist others.
Tailor Your CV: Make sure your CV is tailored to the Patient Care Receptionist & Admin Coordinator role. Highlight your customer service experience and any admin skills that match what we're looking for. We love seeing how your background fits with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at Beechwood Surgery!
How to prepare for a job interview at Beechwood Surgery
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Care Receptionist & Admin Coordinator. Familiarise yourself with how to manage appointments and direct patients effectively. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a lot of patient interaction, be prepared to discuss your previous customer service experience. Think of specific examples where you've successfully handled difficult situations or provided excellent support. This will demonstrate your ability to communicate effectively and care for patients.
✨Flexibility is Key
The job requires flexibility in working hours, so be ready to discuss your availability. Highlight any past experiences where you’ve adapted to changing schedules or worked in a team-oriented environment. This will reassure them that you can handle the dynamic nature of the role.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the surgery's approach to patient care or how the team collaborates. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.