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- Tasks: Assist patients in person and over the phone, manage appointments, and provide admin support.
- Company: Beechwood Surgery, a caring healthcare provider in Cleveleys.
- Benefits: Flexible working hours and a supportive team environment.
- Other info: Join a friendly team dedicated to patient care and support.
- Why this job: Make a difference in patients' lives while developing your admin and customer service skills.
- Qualifications: GCSEs in English and Maths, plus experience in customer service or administration.
The predicted salary is between 20000 - 25000 £ per year.
BEECHWOOD SURGERY in Cleveleys is seeking a caring and confident individual to assist patients both face to face and via phone. The role involves directing patients to healthcare professionals, managing appointments, and providing general administrative support.
Applicants should have GCSEs in English and Maths, alongside relevant experience in customer service or administration. The position requires flexibility in working hours and strong communication skills in a team-oriented environment.
Patient Care Receptionist & Admin Coordinator employer: Beechwood Surgery
Contact Detail:
Beechwood Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Receptionist & Admin Coordinator
✨Tip Number 1
Make sure to research Beechwood Surgery before your interview. Knowing their values and how they operate will help you connect your experience to what they need. Plus, it shows you're genuinely interested in the role!
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with patients, being able to convey information clearly and confidently is key. Try role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it’s a great way to show that you’re tech-savvy and ready to embrace the digital side of patient care.
We think you need these skills to ace Patient Care Receptionist & Admin Coordinator
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your personality shine through! We want to see how you connect with people, so share any experiences that highlight your caring nature and confidence in dealing with patients.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service or administration. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: We appreciate a well-structured application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our team at Beechwood Surgery.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Beechwood Surgery
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Care Receptionist & Admin Coordinator. Familiarise yourself with how to manage appointments and direct patients effectively. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a lot of patient interaction, be prepared to discuss your previous customer service experience. Think of specific examples where you've gone above and beyond for a customer or resolved a difficult situation. This will demonstrate your caring nature and confidence in handling various scenarios.
✨Practice Your Communication Skills
Strong communication is key in this position. Consider doing a mock interview with a friend or family member to practice articulating your thoughts clearly. Focus on how you would explain complex information simply, as you'll need to do this when directing patients to healthcare professionals.
✨Be Ready for Flexibility Questions
Since the job requires flexibility in working hours, be prepared to discuss your availability. Think about how you can accommodate different shifts and express your willingness to adapt. This shows that you're committed and ready to support the team whenever needed.