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- Tasks: Assist patients in person and over the phone, manage appointments, and provide admin support.
- Company: Beechwood Surgery, a caring healthcare provider in Cleveleys.
- Benefits: Flexible working hours and a supportive team environment.
- Other info: Join a friendly team dedicated to patient care and support.
- Why this job: Make a difference in patients' lives while developing your admin and customer service skills.
- Qualifications: GCSEs in English and Maths, plus experience in customer service or administration.
The predicted salary is between 20000 - 25000 £ per year.
BEECHWOOD SURGERY in Cleveleys is seeking a caring and confident individual to assist patients both face to face and via phone. The role involves directing patients to healthcare professionals, managing appointments, and providing general administrative support.
Applicants should have GCSEs in English and Maths, alongside relevant experience in customer service or administration. The position requires flexibility in working hours and strong communication skills in a team-oriented environment.
Patient Care Receptionist & Admin Coordinator in Cleveleys employer: Beechwood Surgery
Contact Detail:
Beechwood Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Receptionist & Admin Coordinator in Cleveleys
✨Tip Number 1
Make sure to research Beechwood Surgery before your interview. Knowing their values and how they operate will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with patients, being able to convey information clearly and confidently is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Be ready to showcase your customer service experience. Think of specific examples where you've gone above and beyond for a customer or handled a tricky situation. This will demonstrate your ability to handle patient interactions effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Patient Care Receptionist & Admin Coordinator in Cleveleys
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your personality shine through! We want to see how you connect with patients and demonstrate your caring nature. Share any relevant experiences that highlight your ability to assist others, whether face-to-face or over the phone.
Highlight Your Admin Skills: Make sure to mention your experience in administration and customer service. We’re looking for someone who can manage appointments and provide support efficiently, so include specific examples of how you've done this in the past.
Flexibility is Key: Since the role requires flexibility in working hours, don’t forget to mention your availability. We appreciate candidates who can adapt to different schedules, so let us know how you can fit into our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Beechwood Surgery
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Care Receptionist & Admin Coordinator. Familiarise yourself with how to manage appointments and direct patients effectively. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a lot of patient interaction, be prepared to discuss your previous customer service experience. Think of specific examples where you've successfully handled difficult situations or provided exceptional support. This will demonstrate your ability to communicate well and care for patients.
✨Flexibility is Key
The job requires flexibility in working hours, so be ready to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on extra responsibilities. This will reassure them that you can handle the dynamic nature of the role.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the practice is the right fit for you.