At a Glance
- Tasks: Manage patient interactions and administrative duties in a busy medical practice.
- Company: Beechwood Medical Centre, dedicated to high-quality patient care.
- Benefits: Gain valuable experience in healthcare while working flexible hours.
- Other info: Ideal for those looking to develop skills in a dynamic healthcare environment.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: GCSE level education and relevant IT or admin qualifications.
The predicted salary is between 13 - 16 £ per hour.
Main duties of the job include carrying out administrative duties associated with working in a busy General Practice. You will deal with all patients and visitors to the practice in a face‑to‑face environment, book, change, and cancel appointments for patients in line with current arrangements. Responsibilities also include handling tasks such as prescription requests, patient registrations, patient signposting, and duties requested by the Practice Operations Manager, Business Manager or Partners. Additionally, you will support the practice operationally with tasks like ordering, room allocations, photocopying, post management, and general reception duties.
Hours (afternoon shift) – 30 hours per week:
- Monday: 12:30 pm – 6:30 pm (15‑minute tea break)
- Tuesday: 12:30 pm – 6:30 pm (15‑minute tea break)
- Wednesday: 12:30 pm – 6:30 pm (15‑minute tea break)
- Thursday: 12:30 pm – 6:30 pm (15‑minute tea break)
- Friday: 12:30 pm – 6:30 pm (15‑minute tea break)
You MUST be able to work these hours, although a small degree of flexibility may be available.
About Beechwood Medical Centre: Beechwood Medical Centre is a primary care practice located in [city]. We provide high‑quality, patient‑centred care to our community.
Qualifications:
- Educated to GCSE level or equivalent.
- IT or admin qualification at NVQ level III or above.
- RSA level II or equivalent.
Experience:
- Experience of working with the general public.
- Experience of working in a healthcare setting.
- Experience of working with vulnerable people.
- Experience of working in general practice/primary care.
Skills:
- Excellent communication skills (written and oral).
- Clear, polite telephone manner.
- Effective time management (planning and organising).
- Ability to work as a team member and autonomously.
- Excellent interpersonal skills.
- Problem‑solving and analytical skills.
- Ability to follow policy and procedure.
- Competent in the use of Microsoft Office and Outlook.
- Polite and confident.
- Flexible and cooperative.
- Motivated.
- Forward thinker.
- High levels of integrity and loyalty.
- Ability to work under pressure.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (formerly CRB) check is required to confirm there are no previous criminal convictions.
Receptionist in Halifax employer: Beechwood Medical Centre
Beechwood Medical Centre is an exceptional employer that prioritises high-quality, patient-centred care while fostering a supportive and collaborative work environment. Employees benefit from flexible working hours, opportunities for professional development, and the chance to make a meaningful impact in the community. With a focus on teamwork and integrity, Beechwood Medical Centre offers a rewarding career path for those passionate about healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Halifax
✨Tip Number 1
Get to know the practice! Research Beechwood Medical Centre and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, like how you handle difficult patients or manage multiple tasks. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Make sure you look professional and approachable, as this reflects your understanding of the role and the environment you'll be working in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar and demonstrates your proactive attitude.
We think you need these skills to ace Receptionist in Halifax
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role. Highlight your experience in healthcare settings and any relevant admin qualifications. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since communication is key in this role, use your application to showcase your excellent written and oral skills. A clear and polite tone will go a long way in making a great first impression!
Be Specific About Your Experience:When detailing your experience, be specific about your roles in previous jobs, especially those involving patient interaction or working under pressure. We love to see concrete examples of how you've handled similar situations.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Beechwood Medical Centre
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a receptionist in a busy General Practice. Familiarise yourself with tasks like booking appointments, handling prescription requests, and supporting operational duties. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. During the interview, practice clear and polite responses. You might even want to prepare examples of how you've effectively communicated with patients or handled difficult situations in the past. This will highlight your interpersonal skills and ability to work with the public.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've had to solve problems or manage your time effectively in previous roles. Be ready to share these examples during the interview. This will show that you can handle the pressures of a busy reception environment and are capable of thinking on your feet.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice, its team, and the challenges they face. This not only shows your interest in the role but also gives you insight into whether this is the right fit for you. Plus, it demonstrates your proactive nature and willingness to engage.
