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- Tasks: Support mealtimes and create a warm, welcoming environment for residents.
- Company: Join a friendly team dedicated to exceptional hospitality in a luxurious setting.
- Benefits: Enjoy free meals, enhanced pay on Bank Holidays, and staff appreciation initiatives.
- Other info: Flexible zero hours contract with opportunities for growth and learning.
- Why this job: Make a real difference in residents' lives while developing your hospitality skills.
- Qualifications: Experience in hospitality and strong people skills are essential.
The predicted salary is between 13 - 13 ÂŁ per hour.
Overview
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team!
You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs.
If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
Apply now and become part of something meaningful!
We offer some excellent rewards and benefits including:
- We offer all team members 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Recognition and staff appreciation initiatives.
Location: Beechwood Grove, 44-48 East Dean Road, Eastbourne BN20 8EH
Pay: ÂŁ13.20 per hour
Contract: Zero Hours (Bank)
Shift: Days (7am to 7.30pm, including some weekends)
What do you need to succeed
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms.
- To ensure that water/drink jugs are regularly refilled in resident rooms.
- Help set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
- Attending to residents’ non‑care related needs including opening/closing curtains, changing TV channels etc.
To be successful in this role, you need to have/be
Essential
- Previous experience of working in a similar role within a luxurious setting.
- “Can do” attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer facing experience including building working relationships with internal and external stakeholders.
Personal Attributes:
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
Apply now!
If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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Hospitality Assistant employer: Beechwood Grove-Hospitality
Contact Detail:
Beechwood Grove-Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Beechwood Grove. Understanding their values and how they treat residents can help you tailor your responses and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Hospitality Assistant, you'll be interacting with residents and team members all day. Think of examples from your past experiences where you've gone above and beyond for someone, and be ready to share those stories during your interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and polished for your interview. It shows that you take the role seriously and are ready to represent the organisation well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about creating a warm and welcoming environment for our residents.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles can contribute to making our residents feel at home!
Be Personable: Remember, we’re looking for someone who can build relationships with our residents and team. Use your application to showcase your people skills and how you connect with others.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us.
How to prepare for a job interview at Beechwood Grove-Hospitality
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like meal service, maintaining dining spaces, and assisting residents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about creating a warm and welcoming environment, be prepared to share examples of how you've built relationships in previous roles. Highlight your customer-facing experience and any situations where you've gone above and beyond for someone.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally, reflecting the high standards expected in a luxurious setting. A neat appearance will show that you take the role seriously and respect the organisation's values.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewer. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest and helps you assess if it's the right fit for you.