At a Glance
- Tasks: Support patient care and learn essential healthcare skills in a friendly GP practice.
- Company: Join a well-established, forward-thinking GP practice in Rhosllanerchrugog.
- Benefits: Gain a Level 3 qualification while working and receive hands-on training.
- Other info: Flexible hours, supportive team, and a chance to make a real difference.
- Why this job: Kickstart your healthcare career with no prior experience needed!
- Qualifications: GCSEs in English and Maths, excellent communication skills, and a caring attitude.
The predicted salary is between 14700 - 20000 £ per year.
We are looking for a motivated and enthusiastic individual to join our friendly GP practice team as an Apprentice Healthcare Support Worker (HCSW). This is an excellent opportunity for someone considering a future career in nursing or healthcare. No previous experience as a Healthcare Support Worker is required. We welcome applications from school leavers, career changers, or individuals currently working in administrative, reception, or dispensing roles who wish to develop a clinical career within primary care.
The successful candidate will be enrolled onto the North Wales HCSW Foundation Programme, a structured 9-month training programme delivered through the Primary and Community Care Academy, enabling you to develop the knowledge, skills, and confidence required to support patient care in general practice. Starts July 2026.
Main duties of the job
Key Responsibilities
- Infection prevention and control
- Physiological measurements and health observations
- Wound care support
- Point of Care Testing (POCT)
- Urinalysis
- Chaperoning
- Patient interaction and information gathering
- Recognising and escalating concerns about unwell patients
- Safeguarding and patient protection
- Supporting health promotion and wellbeing initiatives
- Care navigation and signposting patients to appropriate services
- Venepuncture training
About us
We are a friendly, well-established, forward-thinking training practice in Rhosllanerchrugog near Wrexham. The practice currently has 6350 patients, 6 GPs, 2 GP trainees, 2 Nurses, 1 HCA, 1 phlebotomist and an excellent administration team. We are committed to providing our patients with the best possible care whilst supporting our staff to achieve a healthy work/life balance.
Job responsibilities
About the Role
Working under the supervision of experienced Practice Nurses and the wider clinical team, you will learn to provide safe and effective patient care while undertaking a recognised Level 3 qualification. As your skills develop, you will support patients and clinicians through a range of clinical and administrative activities.
Training and Development
The successful candidate will undertake the Agored Cymru Level 3 Primary Care Healthcare Support Worker Certificate as part of the HCSW Foundation Programme. Training includes:
- Professional Practice in Primary Care
- Human Anatomy and Physiology
- Principles of Wound Care
- Safeguarding
- Point of Care Testing
- Personal Development in Health and Social Care
- Practical Clinical Skills Training
- Supervised workplace competency assessments
You will receive support from:
- A named Practice Nurse Supervisor/Assessor
- The GP Practice Team
- A peer support network with fellow HCSW trainees across North Wales
Person Specification
Applicants must be able to commit to a minimum of 30 contracted hours per week and be available to start in early July 2026. Please apply by email:
- A CV
- A supporting statement outlining your interest in healthcare and why you would like to become a Healthcare Support Worker
Qualifications
- Good standard of education including GCSEs (or equivalent) in English and Mathematics.
- Excellent communication and interpersonal skills.
- Ability to work as part of a multidisciplinary team.
- Caring, compassionate and professional approach.
- Willingness to learn and undertake training.
- Good organisational and time management skills.
- Basic IT skills.
- Ability to maintain confidentiality and professionalism.
- Previous experience working with the public.
- Experience in a healthcare, care, customer service, reception or voluntary setting.
- Interest in pursuing a future career in nursing or healthcare.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apprentice Healthcare Support Worker (HCSW) in Wrexham employer: Beech Avenue Practice
Join our friendly GP practice in Rhosllanerchrugog, where we prioritise a supportive work culture and employee development. As an Apprentice Healthcare Support Worker, you'll benefit from a structured training programme that equips you with essential skills for a rewarding career in healthcare, all while enjoying a healthy work/life balance in a close-knit team dedicated to patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Healthcare Support Worker (HCSW) in Wrexham
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the GP practice. Familiarise yourself with their values, services, and any recent news. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to healthcare support roles. Think about how your skills and experiences align with the responsibilities listed in the job description. We can help you with mock interviews if you need it!
✨Tip Number 3
Show your passion! During the interview, express your enthusiasm for a career in healthcare. Share any relevant experiences, even if they’re not directly related to healthcare, to demonstrate your commitment to patient care and teamwork.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance!
We think you need these skills to ace Apprentice Healthcare Support Worker (HCSW) in Wrexham
Some tips for your application 🫡
Craft a Compelling CV:Your CV is your first impression, so make it count! Highlight any relevant skills or experiences, even if they’re from different fields. We want to see your enthusiasm for healthcare and how your background can bring something unique to our team.
Write a Personal Supporting Statement:This is your chance to shine! Share why you’re passionate about becoming a Healthcare Support Worker and what excites you about this role. Be genuine and let us know how you envision your future in healthcare.
Show Off Your Communication Skills:In healthcare, communication is key! Make sure your application is clear and well-structured. Use simple language and avoid jargon. We want to see that you can convey your thoughts effectively, just like you would with patients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Beech Avenue Practice
✨Know Your Role
Before the interview, take some time to really understand what an Apprentice Healthcare Support Worker does. Familiarise yourself with the key responsibilities listed in the job description, like infection control and patient interaction. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Passion for Healthcare
Since this position is perfect for those considering a career in nursing or healthcare, make sure to express your enthusiasm for the field. Share any relevant experiences, even if they’re from previous jobs or volunteer work, that demonstrate your commitment to patient care and your desire to learn.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the training programme and the support you'll receive as an HCSW. This shows that you’re proactive and genuinely interested in how you can grow within the practice.
✨Practice Your Communication Skills
As a future healthcare support worker, strong communication skills are essential. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to do a mock interview with a friend to get comfortable discussing your motivations and experiences.
