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- Tasks: Service and maintain fire and security systems while providing top-notch customer support.
- Company: Join a respected company in Newmarket, Cambridgeshire, known for excellence and customer satisfaction.
- Benefits: Enjoy opportunities for overtime, on-call work, and continuous learning in a dynamic environment.
- Why this job: Be part of a team that values professionalism and offers a chance to grow your skills.
- Qualifications: FIA certifications and experience with various fire/security systems are a plus.
- Other info: Ideal for those who thrive in a fast-paced, customer-focused role.
The predicted salary is between 30000 - 42000 £ per year.
Are you a Fire and Security Service Engineer looking to advance your career? We’re partnering with a well-respected company in Newmarket, Cambridgeshire, to find a skilled professional who is passionate about excellence and customer satisfaction., * Servicing and maintaining fire alarm, security alarm, emergency lighting, and DDA compliant systems.
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Conducting fault diagnosis and responding promptly to fire and security alarm fault calls.
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Completing maintenance reports, site surveys, and van stock/condition reports.
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Being part of the on-call rota and working overtime/weekends as required.
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Providing outstanding customer service, including system demonstrations and training.
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Assisting other departments as needed and ensuring compliance with ISO procedures.
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Extensive knowledge of fire and security systems installations and maintenance.
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Proficiency with Kentec, Advanced, Morley, Texecom, Galaxy, Paxton, and Hikvision systems.
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FIA certifications (1, 2/3, 6) and commissioning experience are advantageous.
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Skills & Abilities:
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Strong diagnostic and fault-finding skills.
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Ability to read and interpret technical drawings and specifications.
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Excellent verbal, written, and numerical communication.
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Proficiency with IT tools like Word, Excel, and Outlook.
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Personal Attributes:
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Professional, customer-focused, and well-presented.
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Organised, detail-oriented, and a proactive problem solver.
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Team player with the ability to work independently.
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Committed to continuous learning and staying up to date with industry regulations.
So, are you ready for your next job?
Fire and Security Service Engineer employer: BEE RECRUITMENT
Contact Detail:
BEE RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Service Engineer
✨Tip Number 1
Make sure to highlight your experience with specific fire and security systems mentioned in the job description, like Kentec and Hikvision. This shows that you have the relevant skills and knowledge that the employer is looking for.
✨Tip Number 2
Demonstrate your commitment to customer satisfaction by preparing examples of how you've provided outstanding service in previous roles. This will resonate well with the company's focus on excellence.
✨Tip Number 3
Be ready to discuss your diagnostic and fault-finding skills in detail. Prepare specific scenarios where you successfully identified and resolved issues, as this is a key requirement for the role.
✨Tip Number 4
Show your willingness to learn and adapt by mentioning any recent training or certifications you've pursued. This aligns with the company's value of continuous learning and staying updated with industry regulations.
We think you need these skills to ace Fire and Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems, including specific brands like Kentec and Hikvision. Emphasize your FIA certifications and any relevant commissioning experience.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer satisfaction and excellence in service. Mention your diagnostic skills and ability to work independently as well as part of a team.
Showcase Technical Skills: Detail your proficiency with IT tools such as Word, Excel, and Outlook. Include examples of how you've used these tools in previous roles to enhance your work efficiency.
Highlight Continuous Learning: Mention any recent training or certifications you have pursued to stay updated with industry regulations. This shows your commitment to professional development and compliance with ISO procedures.
How to prepare for a job interview at BEE RECRUITMENT
✨Showcase Your Technical Knowledge
Be prepared to discuss your extensive knowledge of fire and security systems, including specific brands like Kentec and Hikvision. Highlight any relevant certifications you hold, such as FIA certifications, and be ready to explain how you've applied this knowledge in previous roles.
✨Demonstrate Customer Service Skills
Since the role emphasizes outstanding customer service, think of examples where you've gone above and beyond for a client. Be ready to discuss how you handle system demonstrations and training, ensuring customers feel confident in using their systems.
✨Prepare for Fault Diagnosis Scenarios
Anticipate questions related to fault diagnosis and problem-solving. You might be asked to walk through your process for identifying and resolving issues with fire and security alarms. Practice articulating your thought process clearly and logically.
✨Emphasize Teamwork and Independence
The job requires both teamwork and the ability to work independently. Prepare to share experiences that showcase your ability to collaborate with others while also being proactive and organized when working alone.
