Field Technical Support Engineer

Location: St Ives, Cambridgeshire with daily travel to clients’ locations (80% based in Cambridgeshire and 20% based elsewhere in England- will include the occasional overnight stay as required), We’re on the lookout for a hands-on Field Service engineer who thrives in dynamic environments and enjoys tacking break/fix challenges head on!

In this role you will be the backbone of client support operations, resolving technical issues on-site with precision and efficiency.

This isn’t just a job; it’s a chance to be a crucial part of daily operations and make a real difference!

We are seeking candidates with previous field service technical support or perhaps you have mastered white good field service with transferable skills.

• Excellent verbal, written and listening skills.

• Exceptional time management skills.

• Full, clean UK driving licence

• Knowledge of using and supporting Microsoft applications.

• Working knowledge of and experience using Windows operating systems.

• Microsoft 365 knowledge.

• A general understanding of IT Networking

• Good knowledge of mobile phone devices

• Able to prioritise and multi-task efficiently

Hours: Monday – Friday 8:00am – 5:00pm (40 hours per week)

Salary: Circa £30,000

Benefits: 25 days holiday + 8 bank holidays, sickness pay, 4x life assurance for death in service, Perkbox scheme, 24/7 Udemy access for learning, Cycle to work scheme, Electric car scheme (after 2 years’ service) and employee assistance programme.

Are you the go-to person when it comes to fixing things in a flash and making customers smile?