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For Companies At a Glance
- Tasks: Support customers with queries, manage bookings, and liaise with various teams.
- Company: Dynamic company focused on customer service and teamwork.
- Benefits: Competitive pay, opportunities for growth, and a supportive work environment.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Great communication skills and a positive attitude are essential.
- Other info: Fast-paced environment with plenty of learning opportunities.
The predicted salary is between 30000 - 42000 £ per year.
To support customers with their queries, update database, generate quotations, liaise with scaffolders, suppliers, installers and internal staff.
Responsibilities:
- To support management and servicing customers with their installations, keeping information and people updated.
- Booking survey appointments, booking scaffolders, rubbish removals.
Skills:
- Great communication and organisational skills
- Stay calm in a busy environment
- Be willing to learn and grow with the organisation
- Have a positive mental attitude is important to us
Customer Services Advisor in Birmingham employer: Bee Eco Ltd
Contact Detail:
Bee Eco Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor in Birmingham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they operate will help you tailor your answers and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your communication skills! Since the role involves supporting customers, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a notepad to jot down important points and demonstrate how you keep track of tasks. This will highlight your ability to manage multiple responsibilities effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join us at StudySmarter.
We think you need these skills to ace Customer Services Advisor in Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your communication skills. We want to see how you can effectively support customers and liaise with various teams, so share examples of how you've done this in the past!
Stay Organised: Since the role involves booking appointments and managing information, demonstrate your organisational skills in your application. A clear and structured application will show us that you can handle a busy environment like a pro!
Embrace Learning: We love candidates who are eager to learn and grow with us. In your application, mention any experiences where you've taken the initiative to learn something new or adapted to changes. It shows you're ready to take on challenges!
Keep It Positive: A positive mental attitude is key for us! Make sure your application reflects your upbeat personality. Use positive language and share experiences that showcase your ability to stay calm and friendly, even when things get hectic.
How to prepare for a job interview at Bee Eco Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Services Advisor. Familiarise yourself with tasks like booking appointments and liaising with various stakeholders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since great communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved customer queries or worked with different teams. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Stay Calm Under Pressure
The job can get busy, so be ready to discuss how you handle stressful situations. Share specific examples where you maintained composure while juggling multiple tasks. This will reassure the interviewer that you can thrive in a fast-paced environment.
✨Embrace a Positive Attitude
A positive mental attitude is crucial for us at StudySmarter. Be prepared to talk about how you approach challenges with optimism and a willingness to learn. Highlight any experiences where your positivity made a difference in your work or team dynamics.
