Compliance Manager

Job Title: Back Office & Compliance Manager

Salary: £50,000 – £60,000 per annum

Reports to: Director

My client is a well-established, growing business i. With a reputation for quality, reliability, and compliance, we’re looking for a dynamic and experienced Back Office & Compliance Manager to take over and lead the central support functions from our Meriden office.

Role Overview

As the Back Office & Compliance Manager, you will be responsible for overseeing and strategically managing all compliance, HR, and operational support functions across the business. You’ll play a key role in ensuring the business remains compliant, efficient, and well-supported, allowing our front-line teams to perform at their best.

This is a hands‑on, high‑impact role that requires someone who is confident, proactive, and capable of leading and shaping back‑office functions in line with business goals.

Key Responsibilities

Compliance

• Ensure the business meets all statutory and industry-specific compliance requirements
• Maintain and update policies, procedures, and audit trails
• Manage internal compliance audits and respond to external inspections
• Oversee GDPR and data protection processes
• Maintain up-to-date knowledge of relevant legislation and standards

HR & People Operations

• Act as the lead contact for all HR matters including recruitment, onboarding, disciplinary processes, and employee relations
• Support the SLT with performance management frameworks and culture development
• Maintain and update HR systems, contracts, and employee records
• Drive internal communications and support team wellbeing initiatives

Office Management & Strategic Operations

• Oversee the day-to-day running of the Meriden back office
• Own and optimise internal processes to improve operational efficiency
• Support budgeting, reporting, and forecasting with administrative accuracy
• Work closely with directors and stakeholders to align operations with strategy
• Coordinate insurance renewals, certifications, and accreditations

Person Specification

Essential

• Proven experience in a similar back office, HR or compliance leadership role
• Excellent working knowledge of HR procedures and employment law
• Strong organisational and leadership skills
• Attention to detail with the ability to manage multiple priorities
• Confident communicator who can engage at all levels

Desirable

• Experience in a construction, trades, or recruitment environment
• CIPD qualification or similar HR accreditation
• Experience leading a team or function through change or growth

What We Offer

• Competitive salary of £50,000 – £60,000
• Key strategic role within a growing and ambitious company
• Supportive, energetic leadership team
• Opportunities for professional development and autonomy in your role

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