At a Glance
- Tasks: Book guests, manage inquiries, and coordinate with the day team in a lively atmosphere.
- Company: Beds & Bars, a vibrant hostel and bar chain in Greater London.
- Benefits: Enjoy discounts on food and drink, recognised training, and employee awards.
- Other info: Full-time role from 11 PM to 7 AM with great team spirit.
- Why this job: Join a fun, social environment and enhance your customer service skills.
- Qualifications: Excellent customer focus, organisational skills, and effective communication.
The predicted salary is between 24000 - 30000 £ per year.
Beds & Bars is looking for a Night Porter in Greater London. This full-time role is essential for booking guests, managing inquiries, and coordinating with the day team. You will work from 11 PM to 7 AM in a vibrant, social environment.
The ideal candidate should have excellent customer focus, organizational skills, and the ability to communicate effectively with guests.
Benefits include:
- Discounts on food and drink
- Recognized training
- Employee awards
Night Guest Concierge - Hostel & Bars in London employer: Beds & Bars
Beds & Bars is an exceptional employer, offering a dynamic and vibrant work environment in the heart of Greater London. With a strong focus on employee development through recognised training and rewarding performance with employee awards, we ensure our team members thrive both personally and professionally. Enjoy unique benefits such as discounts on food and drink while being part of a lively atmosphere that celebrates social interaction and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Night Guest Concierge - Hostel & Bars in London
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances who work in the hospitality industry. They might know about openings at places like Beds & Bars and can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your customer focus shine through. Share stories that highlight your organisational skills and how you’ve effectively communicated with guests in the past.
✨Tip Number 3
Be proactive! If you’re really keen on the Night Guest Concierge role, consider visiting the hostel or bar during your downtime. Chat with staff and show your enthusiasm for the position – it could make a lasting impression!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows us you’re serious about joining the team and makes it easier for us to spot your application.
We think you need these skills to ace Night Guest Concierge - Hostel & Bars in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out in the vibrant environment we foster.
Tailor Your Application:Make sure to tailor your application specifically for the Night Guest Concierge role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key experiences and skills, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re getting all the latest updates about the role and our company. We can’t wait to hear from you!
How to prepare for a job interview at Beds & Bars
✨Know the Night Shift
Since this role is all about working from 11 PM to 7 AM, make sure you’re ready to discuss your experience with night shifts or how you handle working during unconventional hours. Highlight any previous roles where you’ve thrived in a similar environment.
✨Show Off Your Customer Service Skills
This position requires excellent customer focus, so be prepared to share specific examples of how you've gone above and beyond for guests in past roles. Think of situations where you resolved issues or created memorable experiences for customers.
✨Organisational Skills are Key
As a Night Guest Concierge, you'll need to juggle bookings and inquiries. Bring up instances where your organisational skills shone through, whether it was managing multiple tasks at once or keeping everything running smoothly during busy periods.
✨Communicate Like a Pro
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common guest scenarios with a friend to get comfortable with handling inquiries and providing information.
