Bar Supervisor in Newquay

Overview

As a Bar Supervisor, you will play a key role in the daily operations of our vibrant bar, ensuring smooth service and creating an exceptional guest experience.

Responsibilities

• Lead, manage, and schedule bar team members, fostering a collaborative and efficient work environment.
• Oversee daily bar operations, ensuring smooth service and adherence to high standards in the Bar Manager's absence.
• Handle guest interactions, address complaints, and ensure all customers enjoy prompt, friendly, and high-quality service.
• Monitor stock levels, place orders, and maintain proper inventory to prevent shortages or overstock.
• Ensure consistent preparation and presentation of drinks, maintaining high standards.
• Uphold all hygiene, health, safety, and alcohol regulations to provide a safe and clean environment.
• Collaborate with the Marketing & Sales Team to organize bar promotions, events, and activities to enhance customer engagement.
• Assist in tracking sales, managing cash flow, and preparing daily financial reports.
• Ensure bar equipment is in working order and address repairs promptly.
• Provide on-the-job training for team members to enhance skills and uphold service standards.
• Motivate team members, foster a positive work environment, and lead by example in providing exceptional service.

Qualifications

• Proven ability to inspire and manage a team in a fast‑paced environment.
• Exceptional interpersonal skills with the ability to engage with guests and resolve issues effectively.
• Strong verbal and written communication skills for seamless team coordination and guest interactions.
• Efficient organizational skills to manage supplies and prevent overstock or shortages.
• Quick decision‑making ability to address customer and team challenges under pressure.
• Understanding of budgeting, cash handling, and daily sales tracking.
• Expertise in cocktails, wines, beers, and spirits, with the ability to train staff on drink preparation.
• Capability to prioritize tasks effectively during peak hours.
• Familiarity with hygiene standards and alcohol regulations.
• Good communication skills and English speaking ability; other languages are a plus.
• Right to work in the UK, Germany, or other relevant countries.

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Ability to lift and carry heavy objects (up to 20 kg).
• Maintain a professional appearance throughout shifts.
• Work in varying environmental conditions, including heat and confined spaces.

Benefits

• Exclusive discounts across all connected businesses throughout Europe – 50% off accommodation in affiliated Hostels and 25% off for friends and family.
• 50% off all food and drinks in our Food and Beverage businesses.
• Employee Referral Scheme – earn up to €2,000 for new hire referrals with no cap on the number of referrals.
• Recognition schemes: £100 for Employee of the Month, £250 for Employee of the Quarter, £2,000 for Employee of the Year.
• Opportunity for competitive incentives, trips, and sailing trips twice per year.
• Free mental health support, counseling, and care.
• Access to an award‑winning company development scheme and structured training programs.
• Legal Requirements
• Eligibility to work in Germany with all necessary documentation, including an up‑to‑date bank account in your own name.
• Compliance with local, regional, and national employment certifications or governing body requirements.
• #J-18808-Ljbffr