Night Owl Hostel Guest Services & Security Lead

Night Owl Hostel Guest Services & Security Lead

Full-Time 24000 - 30000 € / year (est.) No home office possible
Beds and Bars Group

At a Glance

  • Tasks: Assist guests, manage bookings, and ensure smooth operations during night shifts.
  • Company: Beds and Bars Group, a vibrant hostel in Greater London.
  • Benefits: Discounted food and drinks, recognised training, and career growth opportunities.
  • Other info: Full-time role with night shifts from 12am to 7am.
  • Why this job: Join a friendly team and make a difference in guest experiences at night.
  • Qualifications: Sociable personality and reliable timekeeping skills.

The predicted salary is between 24000 - 30000 € per year.

Beds and Bars Group is seeking a Night Porter to handle guest bookings and inquiries at our hostel in Greater London. This full-time position requires availability from 12am to 7am, where you'll assist guests, manage bookings, and ensure a smooth operational handover to the day team.

We value a friendly and sociable demeanor, alongside dependable timekeeping. Enjoy perks like discounted food and beverages, recognised training, and opportunities for career growth.

Night Owl Hostel Guest Services & Security Lead employer: Beds and Bars Group

Beds and Bars Group is an excellent employer, offering a vibrant work culture where sociability and teamwork are at the forefront. Located in the heart of Greater London, employees benefit from discounted food and beverages, recognised training programmes, and ample opportunities for career advancement, making it a rewarding place to grow professionally while enjoying a dynamic hospitality environment.

Beds and Bars Group

Contact Detail:

Beds and Bars Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Owl Hostel Guest Services & Security Lead

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Beds and Bars Group. A friendly introduction can go a long way in landing that Night Porter role.

Tip Number 2

Be ready for the night shift! Since this role is from 12am to 7am, make sure you’re prepared to discuss your availability and how you handle working during those hours. Show us you’re a night owl who thrives in the quiet!

Tip Number 3

Show off your sociable side! During interviews, share examples of how you've provided excellent guest service in the past. We want to see that friendly demeanour shine through, as it’s key for this position.

Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about perks like discounted food and training opportunities right there.

We think you need these skills to ace Night Owl Hostel Guest Services & Security Lead

Customer Service Skills
Timekeeping
Booking Management
Operational Handover
Communication Skills
Problem-Solving Skills
Sociability

Some tips for your application 🫡

Show Your Personality:When writing your application, let your friendly and sociable side shine through. We want to see who you are beyond your qualifications, so don’t be afraid to inject a bit of your personality into your cover letter!

Highlight Relevant Experience:Make sure to mention any previous experience in guest services or hospitality. We love seeing how your past roles have prepared you for this Night Porter position, especially if you've handled bookings or guest inquiries before.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Avoid fluff and focus on what makes you a great fit for our team!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Beds and Bars Group

Know the Night Shift

Since this role requires working from midnight to 7am, make sure you’re prepared to discuss your experience with night shifts or how you plan to manage your energy levels during those hours. Highlight any previous roles where you’ve had to adapt to unusual hours.

Show Off Your People Skills

As a Guest Services & Security Lead, you'll be interacting with guests regularly. Be ready to share examples of how you've handled guest inquiries or resolved conflicts in the past. A friendly and sociable demeanour is key, so let your personality shine through!

Demonstrate Dependability

Timekeeping is crucial for this position. Prepare to discuss how you ensure punctuality and reliability in your work. You might want to mention any systems or habits you have that help you stay organised and on schedule.

Emphasise Growth Mindset

Beds and Bars Group values career growth, so be sure to express your enthusiasm for learning and development. Share any relevant training or skills you’re looking to acquire, and how you see yourself growing within the company.