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For Companies At a Glance
- Tasks: Welcome guests with warmth and create memorable experiences every day.
- Company: Join a family-owned hotel in stunning North Cornwall, focused on sustainability and creativity.
- Benefits: Earn £12.71/hour, enjoy 28 days holiday, and receive local discounts.
- Other info: Opportunities for growth and on-site accommodation available for relocators.
- Why this job: Be part of a supportive team where your contributions truly matter.
- Qualifications: Confident, positive attitude and a passion for guest service.
The predicted salary is between 25000 - 27000 £ per year.
About Us
Nestled on the stunning clifftops of North Cornwall, Bedruthan and Scarlet are renowned for pushing the boundaries of hospitality. We pride ourselves on our commitment to sustainability, creativity, and the exceptional experiences we offer our guests. As a family‑owned, independent Cornish business, we value every member of our talented team and are dedicated to providing a people‑focused working environment.
The Role
We seek confident, positive individuals who thrive in a dynamic, guest‑focused environment. From efficient check‑ins to ensuring guest confidence, you will play a vital role in creating memorable experiences for our guests. Your responsibilities will vary daily, ensuring no two days are alike.
Responsibilities
- Deliver a warm, friendly, and engaging welcome to all our guests
- Create a relaxed, personal first impression that reflects our brand
- Manage smooth, efficient check‑ins and check‑outs with accuracy
- Build genuine rapport with guests and personalise their experience
- Confidently promote hotel facilities, services, and local recommendations
- Work closely with all departments to ensure a seamless guest journey
- Take ownership of guest queries and resolve issues with care and efficiency
- Balance exceptional service with speed and organisation during busy periods
- Maintain accurate bookings, billing, and guest information at all times
- Keep the reception area welcoming, organised, and presentable
- Bring positive energy to the team and contribute to a supportive culture
- Represent the hotel with professionalism, personality, and pride
Benefits
What you’ll get:
- £12.71 an hour / full time (including weekends/public holidays) plus a share of the Hotel Tips
- A supportive, people‑focused work culture
- Opportunities for growth and career progression
- 28 days holiday (rising to 29 after 1 year)
- Long service reward: complimentary Bedruthan stay after 1 year
- 40% off food, drink, and hotel services
- Local partnership discounts
- Health Shield Healthcare Plan
- On‑site accommodation available for relocators
At RED Hotels, we believe in the power of unity—working as One Team, where every individual’s contribution matters. Every team member, regardless of role or level, must be prepared to step in and support operations whenever needed. Whether facing anticipated busy periods or unexpected challenges, we rise together. Our strength lies in our collective spirit: a willingness to help and a commitment to seamless teamwork. These values are the heart of our culture and the foundation of every success we achieve together. Joining our team isn’t a job, it’s the place you want to be.
Reception Host in Newquay employer: Bedruthan Reception
Contact Detail:
Bedruthan Reception Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Host in Newquay
✨Tip Number 1
Get to know the company! Before your interview, dive into Bedruthan and Scarlet's values and culture. This way, you can show how your vibe matches theirs and why you're the perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing how you can create memorable experiences for guests.
✨Tip Number 3
Bring your personality! When you walk into that interview, let your positive energy shine through. Remember, they’re looking for someone who can engage with guests and bring a warm welcome to the reception area.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception Host in Newquay
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love confident and positive individuals, so don’t be afraid to show us who you are. A warm and engaging tone can make a great first impression.
Tailor Your Application: Make sure to tailor your application to reflect our values of sustainability and creativity. Highlight any relevant experience that showcases your ability to create memorable guest experiences, as this is key for the Reception Host role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all necessary details about your experience and skills without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bedruthan Reception
✨Know the Brand
Before your interview, take some time to research Bedruthan and Scarlet. Understand their commitment to sustainability and creativity. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Reception Host, you'll be the first point of contact for guests. Practice how you would deliver a warm and friendly welcome. Think of examples from your past experiences where you've built rapport with customers or resolved issues effectively.
✨Prepare for Dynamic Scenarios
Expect questions about handling busy periods and guest queries. Prepare specific examples of how you've managed similar situations before. Highlight your ability to balance exceptional service with speed and organisation, as this is crucial for the role.
✨Bring Positive Energy
The team at Bedruthan and Scarlet values positivity and teamwork. During your interview, let your enthusiasm shine through. Share why you love hospitality and how you can contribute to a supportive culture. Remember, they want someone who can bring energy to the team!