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For Companies At a Glance
- Tasks: Welcome guests with warmth and create memorable experiences every day.
- Company: Family-owned hotel in stunning North Cornwall, focused on sustainability and creativity.
- Benefits: Earn £12.71/hour, enjoy 28 days holiday, and receive local discounts.
- Other info: Opportunities for growth and on-site accommodation available.
- Why this job: Join a supportive team and make a real impact on guest experiences.
- Qualifications: Confident, positive attitude and a passion for hospitality.
The predicted salary is between 25000 - 27000 £ per year.
About Us
Nestled on the stunning clifftops of North Cornwall, Bedruthan and Scarlet are renowned for pushing the boundaries of hospitality. We pride ourselves on our commitment to sustainability, creativity, and the exceptional experiences we offer our guests. As a family‑owned, independent Cornish business, we value every member of our talented team and are dedicated to providing a people‑focused working environment.
The Role
We seek confident, positive individuals who thrive in a dynamic, guest‑focused environment. From efficient check‑ins to ensuring guest confidence, you will play a vital role in creating memorable experiences for our guests. Your responsibilities will vary daily, ensuring no two days are alike.
Responsibilities
- Deliver a warm, friendly, and engaging welcome to all our guests
- Create a relaxed, personal first impression that reflects our brand
- Manage smooth, efficient check‑ins and check‑outs with accuracy
- Build genuine rapport with guests and personalise their experience
- Confidently promote hotel facilities, services, and local recommendations
- Work closely with all departments to ensure a seamless guest journey
- Take ownership of guest queries and resolve issues with care and efficiency
- Balance exceptional service with speed and organisation during busy periods
- Maintain accurate bookings, billing, and guest information at all times
- Keep the reception area welcoming, organised, and presentable
- Bring positive energy to the team and contribute to a supportive culture
- Represent the hotel with professionalism, personality, and pride
Benefits
What you’ll get:
- £12.71 an hour / full time (including weekends/public holidays) plus a share of the Hotel Tips
- A supportive, people‑focused work culture
- Opportunities for growth and career progression
- 28 days holiday (rising to 29 after 1 year)
- Long service reward: complimentary Bedruthan stay after 1 year
- 40% off food, drink, and hotel services
- Local partnership discounts
- Health Shield Healthcare Plan
- On‑site accommodation available for relocators
At RED Hotels, we believe in the power of unity—working as One Team, where every individual’s contribution matters. Every team member, regardless of role or level, must be prepared to step in and support operations whenever needed. Whether facing anticipated busy periods or unexpected challenges, we rise together. Our strength lies in our collective spirit: a willingness to help and a commitment to seamless teamwork. These values are the heart of our culture and the foundation of every success we achieve together. Joining our team isn’t a job, it’s the place you want to be.
Reception Host in Cornwall employer: Bedruthan Reception
Contact Detail:
Bedruthan Reception Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Host in Cornwall
✨Tip Number 1
Get to know the company! Research Bedruthan and Scarlet, their values, and what makes them unique. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Practice your people skills! As a Reception Host, you'll be the face of the hotel. Role-play with friends or family to nail that warm, friendly welcome and build rapport effortlessly.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples where you've handled guest queries or resolved issues quickly. This will demonstrate your ability to keep things running smoothly under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and being part of our supportive culture.
We think you need these skills to ace Reception Host in Cornwall
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to reflect our values of sustainability and creativity. Highlight any relevant experience that showcases your ability to create memorable guest experiences, as this is key for us.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to highlight your skills and experiences that align with the Reception Host role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bedruthan Reception
✨Know the Brand
Before your interview, take some time to research Bedruthan and Scarlet. Understand their commitment to sustainability and exceptional guest experiences. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Reception Host, you'll be the first point of contact for guests. Practice how you would deliver a warm welcome and engage with guests. Think of examples from your past experiences where you've built rapport or resolved issues effectively—this will demonstrate your ability to create memorable experiences.
✨Prepare for Dynamic Scenarios
Expect the unexpected! The role involves managing busy periods and various guest queries. Prepare for situational questions during the interview that might ask how you would handle a challenging situation. Show them you can think on your feet and maintain a positive attitude under pressure.
✨Emphasise Team Spirit
Highlight your ability to work as part of a team. Share examples of how you've supported colleagues in previous roles or contributed to a positive work culture. This aligns perfectly with their value of unity and teamwork, which is crucial for success in this role.