At a Glance
- Tasks: Create memorable guest experiences and ensure hotel safety during the night.
- Company: Join a family-owned, independent Cornish business known for exceptional hospitality.
- Benefits: Earn £13.35 per hour, plus tips, with 28 days holiday and discounts.
- Other info: Enjoy learning opportunities and a supportive, people-centric work environment.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Basic computer skills and good numeracy; hospitality experience is a plus.
The predicted salary is between 13.35 - 13.35 £ per hour.
Are you a calm and friendly problem-solver who enjoys creating memorable guest experiences through great service?
Do you thrive in a varied, hands-on environment where no two nights are the same?
Can you stay composed under pressure while keeping guests safe, supported, and welcomed at all times?
What do we want?
We’re looking for a Night Reception Host to join our Front of House teams across Scarlet Hotel and Bedruthan Hotel and Spa.
This is a key overnight role ensuring our hotels remain safe, secure, clean and welcoming while continuing to deliver exceptional guest care.
You’ll be the reassuring presence throughout the night—supporting late arrivals, early departures, guest requests, and general hotel operations.
We’re looking for someone who is confident working independently, enjoys responsibility, and takes pride in delivering calm, consistent hospitality even during quieter or more challenging moments.
Responsibilities and Duties
- Deliver smooth late check-ins and early check-outs in line with hotel procedures
- Answer telephone calls promptly and professionally
- Support room service deliveries alongside the Food & Beverage team
- Accurately manage guest billing, payments and reception floats
- Maintain clean, tidy and welcoming reception and public areas
- Carry out overnight security checks across hotel buildings and grounds
- Handle guest requests and record feedback clearly and accurately
- Ensure effective shift handovers with day teams
- Report maintenance issues and follow up as required
- Support light cleaning and housekeeping tasks where needed
- Maintain a friendly, professional and solution-focused approach throughout the night
Qualifications
- Basic computer literacy is essential
- Good numeracy and accuracy with cash handling/transactions is essential
- Previous hospitality or hotel experience is desirable
- A full UK driving licence is desirable but not essential
- Security awareness or similar training is advantageous but not essential
Key Skills
- Calm, confident and reliable approach to work
- Strong customer service and communication skills
- Good problem-solving ability and sound judgement
- Ability to work independently and take responsibility
- High attention to detail and accuracy
- Physically able to carry out patrols and light operational duties
- Flexible, adaptable and team-minded
- Genuine passion for hospitality and guest experience
As a family-owned, independent Cornish business, we value every member of our talented team.
We offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work.
These include
- £13.35 per hour plus share of hotel tips
•
Performance Boost Scheme - The opportunity to earn more on top of base pay.
- A people-centric working environment
- Learning and internal career progression opportunities
- A full time, permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme, enjoy a free stay at Bedruthan after your first year
- Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme
- Local partnership discounts
- Health Shield Healthcare Plan
- Temporary on-site team accommodation is available
Perched on the rugged clifftops of North Cornwall, Bedruthan Hotel and Spa and Scarlet Hotel have always been trailblazers in hospitality—setting the standard for exceptional experiences and refined service.
When you join us, you become part of one of the UK’s most exciting independent companies.
This isn’t simply a job
— it’s the place you want to be.
AGENCIES
We’re not working with recruitment agencies on this role, and thank you for thinking of us.
Any unsolicited CVs will be treated as direct applications and agency fees will not be due.
Night Host in Newquay employer: Bedruthan Hotel & Spa
At Bedruthan Hotel & Spa, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Hospitality Design & Projects Coordinator, you will have the opportunity to grow your skills in a dynamic environment while contributing to meaningful projects that enhance our guest experience. Located in a stunning coastal setting, we offer competitive benefits and a commitment to sustainability, making us an exceptional employer for those passionate about hospitality and design.
StudySmarter Expert Advice🤫
We think this is how you could land Night Host in Newquay
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Bedruthan Hotel & Spa and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Host in Newquay
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Bedruthan Hotel & Spa that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Bedruthan Hotel & Spa.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Bedruthan Hotel & Spa get a sense of who you are beyond your experience!
How to prepare for a job interview at Bedruthan Hotel & Spa
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Bedruthan Hotel & Spa and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
