At a Glance
- Tasks: Welcome guests and enhance their stay by upselling experiences and services.
- Company: Join the vibrant team at Bedruthan Hotel & Spa in beautiful Mawgan Porth.
- Benefits: Earn £24,960 per year plus a 10% sales bonus and monthly tips.
- Other info: Full-time role with weekend availability and a supportive team environment.
- Why this job: Be part of creating unforgettable guest experiences in a stunning location.
- Qualifications: Warm personality, strong organisational skills, and excellent English required.
The predicted salary is between 24960 - 24960 £ per year.
Bedruthan Hotel & Spa in Mawgan Porth is seeking a Reservation Specialist to join our Central Reservations team.
This full-time, on-site role offers 40 hours per week and £24,960 per annum with an additional 10% sales bonus and monthly tips.
You’ll welcome guests, understand their needs and upsell experiences and services to enhance each stay.
We value warmth, organisation and excellent English, with weekend availability.
#J-18808-Ljbffr
Guest Experience & Reservations Specialist employer: Bedruthan Hotel & Spa
Join a family-owned, independent Cornish business that prioritises people, place, and purpose. As the Head of Sales and Marketing, you'll thrive in a supportive work culture that values innovation and wellbeing, while enjoying competitive benefits such as 28 days' holiday, team discounts, and opportunities for personal growth in a stunning coastal location. This is your chance to make a meaningful impact in a high-impact role within our award-winning brands: Scarlet, Bedruthan, and Create Cornwall.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience & Reservations Specialist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bedruthan Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bedruthan Hotel & Spa
Don't be shy about reaching out to Bedruthan Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience & Reservations Specialist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bedruthan Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bedruthan Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
