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- Tasks: Ensure a safe and enjoyable experience for guests at our outdoor pools.
- Company: Join Bedruthan and Scarlet, renowned for exceptional hospitality and sustainability in North Cornwall.
- Benefits: Enjoy competitive pay, discounts, health perks, and on-site accommodation.
- Why this job: Be part of a vibrant team in a stunning location with opportunities for growth.
- Qualifications: Must have lifeguard training, excellent communication skills, and a passion for customer service.
- Other info: Seasonal role from May to October, with potential for permanent position.
Are you active and love to work outdoors? Looking for a seasonal job until the end of October? Do you have valid pool responder or lifeguard training? Nestled on the stunning clifftops of North Cornwall, Bedruthan and Scarlet are renowned for pushing the boundaries of hospitality. With stunning pools and spa facilities, we pride ourselves on our commitment to sustainability, creativity, and the exceptional experiences we offer our guests. As a family-owned, independent Cornish business, we value every member of our talented team and are dedicated to providing a people-centric working environment.
The Role
We are seeking a dedicated and enthusiastic Outdoor Pool Host to join our team at Bedruthan Spa on a fixed-term contract from 23rd May to 31st October 2025. Successful candidates will be available for an immediate start, with the potential for a permanent position for the right person. In this role, you will ensure a safe, fun, and welcoming environment for our guests using the outdoor pools.
Key Responsibilities
- Pool Oversight: Oversee the outdoor pool areas, ensuring a safe and enjoyable experience for all guests.
- Guest Services: Provide exceptional poolside services, adhering to company operating and health & safety standards.
- Health & Safety: Follow health & safety procedures as outlined in the normal operating procedure (NOP).
- Emergency Procedures: Execute emergency procedures as per the company's emergency action plan (EAP) and complete accident reports.
- Guest Experience: Deliver a professionally informal style of service, leaving guests feeling hosted and well-cared for.
- Spa Support: Support other roles in the Spa during your daily activities, offering flexibility in your duties.
What we're looking for
- Hospitality Enthusiast: Someone who enjoys hosting and delivering remarkable guest experiences.
- Customer Service Passion: A friendly, approachable manner and a passion for customer service.
- Outdoor Lover: Enjoy working outdoors in all weather conditions.
- Team Player & Self Starter: Thrives in a fast-paced team environment but is also self-motivated and able to work independently.
- Effective Communicator: Excellent communication and interpersonal skills.
- Commitment to Wellbeing: A passion for wellbeing, sustainability, and the environment.
- Swimming Ability: Able to swim 25m unaided.
- Lifeguarding Certification: Lifeguarding or emergency pool responder training is essential.
Why join us?
Joining Bedruthan and Scarlet isn’t just a job; it’s a lifestyle choice. We offer a supportive and enriching environment where you can thrive and grow. As part of our award-winning team, you'll work in a breathtaking location and be part of one of the UK’s most exciting, family-owned, independent, and sustainability-conscious companies. Our benefits include:
- Competitive Pay: £12.60 - £13.10 per hour (£26,208 - £27,248 PA FTE), plus a share of hotel tips.
- Holidays: 28 days per year (29 after 1 year).
- Development: Learning and internal career progression opportunities.
- Discounts: 50% off food on shift, 40% off food and drinks, friends and family rates, and other hotel discounts.
- Health & Wellbeing: Local partnership discounts, discounted gym membership, free surf hire, and inclusion in the Health Shield Healthcare Plan.
- Long Service Rewards: Enjoy a free stay after your first year.
- Accommodation: On-site team accommodation is available.
If you're ready to dive into a new adventure, apply now and become part of one of the UK’s most exciting independent companies.
Pool Host (seasonal) Spa Team · Bedruthan Hotel and Spa, Scarlet Hotel employer: Bedruthan Hotel Limited
Contact Detail:
Bedruthan Hotel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool Host (seasonal) Spa Team · Bedruthan Hotel and Spa, Scarlet Hotel
✨Tip Number 1
Make sure to highlight your passion for outdoor activities and customer service during any conversations or interviews. This role is all about creating a welcoming environment, so showing your enthusiasm for hosting guests will set you apart.
✨Tip Number 2
Familiarise yourself with the specific health and safety procedures relevant to pool environments. Being knowledgeable about these protocols will demonstrate your commitment to guest safety and could give you an edge in discussions with the hiring team.
✨Tip Number 3
Network with current or former employees of Bedruthan and Scarlet. They can provide valuable insights into the company culture and what it takes to succeed in this role, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your swimming abilities and lifeguard training in detail. Since these qualifications are essential for the role, showcasing your confidence and experience in these areas will reassure the hiring team of your capabilities.
We think you need these skills to ace Pool Host (seasonal) Spa Team · Bedruthan Hotel and Spa, Scarlet Hotel
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in hospitality or customer service roles. Mention specific instances where you provided exceptional guest experiences, as this aligns with the company's values.
Show Your Passion for the Outdoors: Since the role involves working outdoors, express your enthusiasm for outdoor activities and how you enjoy being in nature. This will resonate well with the company’s focus on sustainability and the environment.
Detail Your Certifications: Clearly state your lifeguard or emergency pool responder training in your application. Include any relevant certifications and ensure they are up-to-date, as this is a key requirement for the position.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your understanding of the company’s ethos and your desire to contribute to their mission. Mention why you want to work specifically at Bedruthan and Scarlet, highlighting your alignment with their values.
How to prepare for a job interview at Bedruthan Hotel Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing exceptional guest experiences. Share any previous experiences where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Highlight Your Outdoor Experience
Since the role involves working outdoors, discuss any relevant experience you have in outdoor settings. Whether it's previous jobs or personal activities, showing that you enjoy being outside will be a plus.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you handle guest interactions and resolve issues. Use examples that showcase your friendly and approachable manner.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in this position, review the basic procedures and be ready to discuss how you would handle emergency situations. This shows your commitment to guest wellbeing and safety.
