Bedrock Learning is seeking a proactive Product Support Specialist to join our remote, part-time team. You’ll be the first point of contact for schools, delivering frontline support by phone, email and live chat, and you’ll help onboard new schools to our platform.
You’ll manage our helpdesk (Zendesk), troubleshoot issues, contribute to self-service content, and collaborate across teams using HubSpot and other CRM tools.
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Remote Product Support Specialist — EdTech (4-Day Week) employer: Bedrock Learning
Bedrock Learning is an exceptional employer dedicated to improving literacy and learning outcomes for students worldwide. With a collaborative and inclusive culture, employees enjoy a flexible work environment that fosters innovation and personal growth, alongside benefits like a 4-day work week, comprehensive medical coverage, and a generous training allowance. Join us in making a meaningful impact in education while advancing your career in a vibrant, high-growth company.
