CHC Assessor

Overview

The post holder will play a key role in supporting the CHC department’s operations by assessing a specific cohort of individuals, working in conjunction with external stakeholders, to implement an effective service, ensuring the delivery of key quality outcomes and strategic objectives. The post holder will be responsible for the delivery of patient centred assessments in order to identify any primary health care need which may result in eligibility for CHC (or associated funding stream) ensuring the national framework for NHS Continuing Healthcare and NHS-funded Nursing Care is implemented and complied with according to the principles and processes. Where appropriate, onward referral to other agencies may be required. The role will ensure that the provision of care achieves individual outcomes and ensures the delivery of efficient qualitative placements.

Responsibilities

• Working within a team of Continuing Healthcare Practitioners ensuring a high-quality service is delivered.
• Managing a specific caseload of CHC eligible individuals with complex needs.
• Facilitating and contributing to multi-disciplinary assessments and patient reviews in line with the NHS Continuing Healthcare and NHS-funded Nursing Care National Framework.
• Ensuring the principles and duties of COPDOLS are holistically, consistently and conscientiously applied.
• Supporting the AACC team to ensure that workstream plans are fulfilled and supervised effectively to ensure successful delivery.
• Ensure that all processes that are implemented are compliant with the NHS Continuing Healthcare and NHS-funded Nursing Care National Framework
• Commitment to completing all mandatory training.
• Assisting the Team Leads for Continuing Healthcare with resolution of complaints, appeals and disputes.
• Supporting delivery and development of standard operating procedures and processes.
• Communicating information, risks, issues and dependencies, including briefings and reports.
• Maintaining professional registration and up-to date knowledge of legislation.
• Provide specialist advice and guidance.
• Deliver against objectives, achieving quality outcomes.
• Prioritising own workload and working to tight deadlines.

Equality, diversity and inclusion

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

Contact

For further details / informal visits contact: Name: sam shujah
Job title: CHC Operational Lead
Email address: samanthashujah@nhs.net
Telephone number: 07727440047