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For Companies At a Glance
- Tasks: Assist with daily operations and provide exceptional service to guests.
- Company: Luxury hotel in Newmarket with a focus on guest experience.
- Benefits: Competitive pay, staff discounts, training opportunities, and a supportive team.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Reception experience and a passion for customer service.
- Other info: Great opportunity for career growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
A luxury hotel in Newmarket is seeking a full-time Receptionist to join their reception team. You will assist with daily operations, handle guest enquiries, and ensure excellent service.
Ideal candidates possess:
- Reception experience
- A passion for customer service
- Strong communication skills
The hotel offers competitive compensation and a variety of staff perks including discounts, training, and a supportive team atmosphere.
Lux Hotel Receptionist | Spa & Guest Experience in Newmarket employer: Bedford Lodge Hotel
Contact Detail:
Bedford Lodge Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lux Hotel Receptionist | Spa & Guest Experience in Newmarket
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest experience, being able to articulate your thoughts clearly and confidently will make a great impression during your interview.
✨Tip Number 3
Show off your customer service passion! Share specific examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. This will highlight your dedication to excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lux Hotel Receptionist | Spa & Guest Experience in Newmarket
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch service. Share any relevant experiences where you went above and beyond for guests, as this will resonate with our luxury hotel vibe.
Highlight Your Reception Experience: Make sure to detail your previous reception roles in your application. We want to know how your skills can contribute to our team, so don’t hold back on showcasing your expertise in handling guest enquiries and daily operations.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, as we appreciate a well-structured application that’s easy to read. Remember, first impressions count!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re keen to join our supportive team atmosphere at the hotel.
How to prepare for a job interview at Bedford Lodge Hotel
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its services, amenities, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your passion for hospitality and your ability to handle various guest enquiries effectively.
✨Practice Your Communication Skills
As a receptionist, strong communication is key. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could encounter at the front desk, such as handling complaints or providing information about the spa services.
✨Dress to Impress
First impressions matter, especially in a luxury setting. Choose an outfit that reflects the hotel's upscale atmosphere. Aim for smart-casual attire that shows you take the opportunity seriously while still being comfortable enough to engage in conversation.
