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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional conference and event experiences.
- Company: Join Bedford Lodge Hotel & Spa, a luxury destination with a rich heritage in hospitality.
- Benefits: Enjoy free meals, discounts, extra leave for your birthday, and wellness support.
- Why this job: Be part of a passionate team creating memorable moments for guests in a stunning setting.
- Qualifications: Hospitality experience, strong leadership skills, and a proactive attitude are essential.
- Other info: Position starts towards the end of June 2025; perfect for those eager to grow in hospitality.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Bedford Lodge Hotel & Spa is a luxury, four AA red star guest destination nestled in Newmarket, Suffolk. Surrounded by three acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and character of a Georgian country house, yet offers the very best in modern comfort, cuisine, hospitality and luxury.
The Position
Supporting the Conference and Events Operations Manager and deputising in their absence, you will oversee a team of like-minded individuals whilst being committed to leading by example, motivating others, and providing exemplary customer service. You will support the conference & events team in an operational and managerial capacity, ensuring that conference rooms are set up as required, that guests are welcomed to the venue as well as being the first port of call on the day. You’ll need to have experience motivating a team within the hospitality industry, be highly conscientious and be ready to hit the ground running. We are looking for someone to commence this role towards the end of June 2025.
The Team
Our Conference & Events team provide the highest levels of service and hospitality to our corporate and private guests. With six stylish state-of-the-art dedicated conference and event rooms we are a preferred and popular venue for conferences, training events, business seminars, weddings, and birthday celebrations. Whatever the event our team provides an efficient, attentive, and friendly service.
About You
- You will have proven hospitality experience, ideally from a Hotel or Conference facility.
- You will be highly organised and focused on delivering our high standards of service.
- You will be proactive, enthusiastic and motivated to work with all departments within the Hotel to ensure the smooth running of our Conference & Events facility.
- A proven hospitality professional ideally in a similar role within a hotel, or events facility.
- Excellent customer service experience, organisational and communication skills.
- Ability to supervise a wide variety of events with a proactive and positive attitude.
- You will have strong leadership skills, leading by example with the ability to maintain consistency of service through support with training and motivating the team.
- Ensure effective high standards of employee compliance and operational standards to a 4 Red Star level are maintained.
- Ability to liaise with the reception team with restaurant bookings and the kitchens as required.
- Administrative skills with an eye for detail.
- Knowledge of Microsoft software, Opera and Zonal till systems advantageous.
- You will be immaculately presented with an approachable and friendly personality.
Why Join our Team
A privately owned, independent Hotel we have the opportunity to focus on what we do best creating memorable moments for our guests and taking care of our staff as one big team. We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?
What We Offer
- Free staff meals whilst at work
- Employee Assistance Programme (Hospitality Action)
- Paid breaks
- An extra day of leave for your birthday
- Complimentary membership of The Health & Fitness Club
- 50% food discount within our Restaurant
- 20% discount on treatments within The Spa at Bedford Lodge
- Discounted accommodation rates
- Discounted hotel stays across the Pride of Britain hotel group
- Option to purchase wine at cost price
- Reward & recognition scheme
- Long service awards
- Generous 'Refer a Friend' scheme
- Industry relevant training, appropriate for your position / profession
Deputy Conference & Banqueting Manager employer: Bedford Lodge Hotel
Contact Detail:
Bedford Lodge Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Conference & Banqueting Manager
✨Tip Number 1
Familiarise yourself with the specific services and facilities offered by Bedford Lodge Hotel & Spa. Understanding their unique selling points will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Bedford Lodge Hotel & Spa on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in previous roles. Be ready to share specific examples that highlight your ability to maintain high service standards and manage events effectively.
✨Tip Number 4
Research the latest trends in hospitality and event management. Being knowledgeable about current industry practices will not only impress your interviewers but also show that you're proactive and committed to continuous improvement.
We think you need these skills to ace Deputy Conference & Banqueting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in conference and events management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention how your previous experiences align with the responsibilities of the Deputy Conference & Banqueting Manager position.
Highlight Customer Service Skills: In both your CV and cover letter, provide examples of how you have delivered exceptional customer service in past roles. This is crucial for a position that focuses on providing high standards of service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality sector.
How to prepare for a job interview at Bedford Lodge Hotel
✨Showcase Your Leadership Skills
As a Deputy Conference & Banqueting Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully motivated and managed a team in previous roles, highlighting your proactive approach and ability to lead by example.
✨Emphasise Customer Service Experience
Customer service is key in the hospitality industry. Be ready to discuss specific instances where you provided exemplary service or resolved guest issues effectively. This will show your commitment to maintaining high standards.
✨Familiarise Yourself with the Venue
Research Bedford Lodge Hotel & Spa thoroughly before the interview. Understand its values, services, and the types of events they host. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Operational Scenarios
Think about potential challenges you might face in this role, such as managing multiple events simultaneously or dealing with last-minute changes. Prepare to discuss how you would handle these situations, showcasing your organisational skills and ability to remain calm under pressure.
