At a Glance
- Tasks: Ensure a pristine and welcoming environment for our Spa guests.
- Company: Join the award-winning Bedford Lodge Hotel Spa team.
- Benefits: Enjoy free meals, discounts, and extra leave on your birthday.
- Other info: Flexible shifts available, including weekends, with great career progression.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Attention to detail and a strong team spirit are key.
The predicted salary is between 20000 - 25000 £ per year.
About Us
Situated adjacent to the stylish, award-winning Bedford Lodge Hotel, The Spa is housed in a Georgian built property nestled in an idyllic location and beautiful grounds. The Spa offers the very highest standards in luxurious and relaxing spa experiences, with an extensive treatment menu. Awarded 5 Bubbles by the Good Spa Guide and creating a buzz in the press, you’ll have the opportunity to progress your career in one of Suffolk’s premier Spas.
The Team
Our continuing success is based on the team we have working here. We look not only for skills, but also passion and enthusiasm and the ability to deliver outstanding service & hospitality. The successful candidate will be joining our wonderful team in The Spa at Bedford Lodge Hotel. We strive to create a great workplace for our staff which includes many staff benefits and continuous training.
About the Position
We are looking for guest facing Spa Attendants to support our Spa Team with general presentation and cleanliness within The Spa. With a focus on ensuring a fantastic guest experience for Spa clients, you will be required to tidy and clean all areas of The Spa thoroughly and on a continuous basis throughout opening hours. Your aim will be to enhance the customer experience by ensuring the highest possible standards of attention, cleanliness and presentation throughout the Spa. We have full-time and casual positions available. You must be available to work a range of shifts including weekends.
About You
We value talent and enthusiasm over ticking boxes. You will bring:
- The experience of cleaning with high attention to detail (desirable)
- A strong team focus with good communication skills
- The ability to take direction and to delegate (where appropriate)
- Flexibility regarding availability and working hours
- An awareness of H&S and COSHH in relation to cleaning practices
Don’t worry if you don’t tick all the boxes above – we value talent and enthusiasm way above ticking boxes. So if you have bags of passion and a desire to push yourself – we would love to hear from you.
Why Join our Team
A privately owned, independent hotel and spa we have the opportunity to focus on what we do best – creating memorable moments for our guests and taking care of our staff as one big team. We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?
What We Offer
- Employee Assistance Programme (Hospitality Action)
- Free meals whilst on duty
- Paid breaks
- An extra day of leave on your birthday
- Complimentary membership of The Health & Fitness Club
- Discounted membership of The Health & Fitness Club for your partner
- 50% food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar
- 20% discount on treatments and spa days at The Spa at Bedford Lodge Hotel
- Discounted accommodation rates
- Discounted hotel stays across the Pride of Britain hotel group
- Option to purchase wine at cost price
- Long service awards
- Reward and recognition scheme
- Generous 'Refer a Friend' scheme
- Pension scheme
- Industry relevant training
Spa Attendant employer: Bedford Lodge Hotel & Spa Newmarket
Bedford Lodge Hotel & Spa is an exceptional employer that prioritises both guest satisfaction and employee well-being. With a strong focus on teamwork, we offer a supportive work culture where passion for hospitality is celebrated, alongside generous benefits such as free meals, discounts, and industry training opportunities. Located in the picturesque Newmarket, Suffolk, our privately owned hotel provides a unique environment for personal and professional growth, making it an ideal place for those seeking a rewarding career in the hospitality sector.
Contact Details:
Bedford Lodge Hotel & Spa Newmarket Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bedford Lodge Hotel & Spa Newmarket. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bedford Lodge Hotel & Spa Newmarket
Don't be shy about reaching out to Bedford Lodge Hotel & Spa Newmarket directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bedford Lodge Hotel & Spa Newmarket and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bedford Lodge Hotel & Spa Newmarket
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
