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- Tasks: Assist in delivering exceptional service at various events and celebrations.
- Company: Join Bedford Lodge Hotel & Spa, a luxury destination in Newmarket, Suffolk.
- Benefits: Enjoy free meals, extra leave on your birthday, and discounts on food and spa treatments.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Excellent customer care skills; experience preferred but not essential as training is provided.
- Other info: Flexible zero-hour contract with shifts tailored to department needs.
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Conference & Events Assistant, Newmarket
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Client:
Location:
Newmarket, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a071af01e111
Job Views:
2
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
About Us
Bedford Lodge Hotel & Spa is a luxury, four AA
red star guest destination nestled in Newmarket, Suffolk. Surrounded by three
acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and
character of a Georgian country house, yet offers the very best in modern
comfort, cuisine, hospitality and luxury.
The Team
Our continuing success is based on the team we have
working here. We look not only for skills, but also passion and enthusiasm and
the ability to deliver outstanding service & hospitality. We are a
privately owned, independent 4 Red Star Hotel and Spa. The successful candidate
will be joining our Conference & Events team at Bedford Lodge Hotel &
Spa to provide an exceptional experience for guests hosting and attending a
variety of events. We strive to create a great work place for our staff which
includes many staff benefits.
The Position
As part
of the Conference & Events waiting team you will join a friendly, flexible and
customer-focused team, catering a wide variety of events and celebrations held
at Bedford Lodge Hotel.
You will
play a key part in ensuring our guests receive exceptional service, whether
their event be for business or pleasure.
A week
working in the Conference and Events Department will vary, you will be trained
to look after corporate conferences, ensuring their day meets an important
schedule, as well as fulfilling a couple’s dreams, waiting on their wedding day
until the party is over.
With no
two days the same, you will have the self-motivation to thrive in a demanding
environment working alongside your peers.
Experience
is not a must as training will be provided, however it is preferred for this
position.
This is a zero-hour contracted role and you will be offered shifts that meet the requirements of the department.
About You
- You must have excellent customer care and
communication skills - You must have flexibility and availability to work
evenings and weekends - You must be organised, timely and pro-active
- You are neat and well-presented
- You are physical fit and able to meet the demands
of the role - You have a desire to work in a professional, guest
focused environment - Ideally you have experience in waiting and/or bar work,
however you will be given training as needed.
Why Join our Team
A privately owned, independent hotel we have the
opportunity to focus on what we do best – creating memorable moments for our
guests and taking care of our staff as one big team.
We are all exceptionally proud to work here and of the work that we do. Would
you like to join a great team and feel the same?
What We Offer
- Employee
Assistance Programme (Hospitality Action) - Free
meals whilst on duty - An
extra day of leave on your birthday - Complimentary
membership of The Health & Fitness Club - Discounted
membership of The Health & Fitness Club for your partner - 50%
food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar - 20%
discount on treatments and spa days at The Spa at Bedford Lodge Hotel - Discounted
accommodation rates - Discounted
hotel stays across the Pride of Britain hotel group
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Conference & Events Assistant employer: Bedford Lodge Hotel & Spa Newmarket
Contact Detail:
Bedford Lodge Hotel & Spa Newmarket Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Assistant
✨Tip Number 1
Familiarise yourself with the Bedford Lodge Hotel & Spa's offerings and values. Understanding their commitment to exceptional service and luxury will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Bedford Lodge Hotel & Spa. They can provide insights into the company culture and what it takes to succeed in the Conference & Events team, giving you an edge in your application.
✨Tip Number 3
Demonstrate your flexibility and customer service skills in any interactions you have with the hotel. Whether it's through a phone call or a casual visit, showing your enthusiasm for the role can make a lasting impression.
✨Tip Number 4
Prepare to discuss your availability for evening and weekend shifts during the interview. Being upfront about your schedule shows that you're committed and ready to meet the demands of the role.
We think you need these skills to ace Conference & Events Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Conference & Events Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Create a CV that showcases your customer service skills, flexibility, and any relevant experience in hospitality or events. Use clear headings and bullet points to make it easy to read, and ensure it is well-organised and neat.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Bedford Lodge Hotel & Spa and how you can contribute to their team. Make it personal and engaging.
Proofread Your Application: Before submitting your application, take the time to proofread both your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at Bedford Lodge Hotel & Spa Newmarket
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences that highlight your love for providing excellent customer service, as this is crucial for a role in the Conference & Events team.
✨Demonstrate Flexibility and Availability
Since the role requires working evenings and weekends, be prepared to discuss your availability. Highlight your willingness to adapt to varying schedules and your commitment to being a reliable team member.
✨Emphasise Organisational Skills
Talk about your ability to stay organised and manage time effectively, especially in a fast-paced environment. Provide examples of how you've successfully handled multiple tasks or events simultaneously in the past.
✨Dress to Impress
As the role requires a neat and well-presented appearance, ensure you dress appropriately for the interview. This not only shows respect for the interviewers but also reflects your understanding of the professional standards expected in the hospitality industry.
