Service Charge Analyst

Service Charge Analyst

Full-Time 32061 - 36363 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Ensure accurate service charge info for 14,000 tenants and leaseholders.
  • Company: Milton Keynes Council, committed to fairness and transparency.
  • Benefits: Competitive salary, great holiday benefits, and potential for home working.
  • Other info: Dynamic role with opportunities for growth and development.
  • Why this job: Make a real difference in housing finance while collaborating with diverse teams.
  • Qualifications: Experience in service charges or housing finance, strong Excel skills.

The predicted salary is between 32061 - 36363 £ per year.

We’re recruiting a Service Charge Analyst to join our Housing Finance Team. In this role, you’ll help ensure our service charge information is accurate, fair and easy to understand for around fourteen thousand tenants, leaseholders and shared owners. You’ll work closely with colleagues across housing, maintenance, development and finance, helping us do the right thing and act as one council.

Home working – this role may be suitable for home working, following an assessment. Home-based roles require a minimum of one day in the office/site per week.

Interviews for this role will be held on 19 May.

Main Responsibilities
  • Help prepare accurate annual service charge estimates and service charge statements for the year end, ensuring costs follow policies and leases.
  • Maintain specific service charge schedules, supporting around eight million pounds in annual income and recommending fair adjustments where needed.
  • Keep housing and finance system data accurate by supporting data cleansing and improvements to coding.
  • Support tenant and leaseholder consultations by providing clear and jargon‑free explanations and resolving queries.
  • Work with teams across the council to gather information and provide advice tailored to different audiences.
  • Provide financial information or modelling for procurement, Freedom of Information requests and new service charges.
The Ideal Candidate
  • Experienced in service charges, housing finance or similar work, with good understanding of relevant principles and legislation.
  • Confident using Excel, Word and PowerPoint and able to analyse financial data.
  • Organised, careful with detail and able to manage priorities in a busy environment.
  • Able to explain financial information clearly to people with different levels of knowledge.
  • Curious, solutions‑focused and able to apply creative thinking.
  • Someone who lives our values: dedicated, respectful and collaborative.
Package Description

Great holiday benefits – most roles include 28 days annual leave every year on top of public holidays.

Service Charge Analyst employer: Bedford Independent

Milton Keynes Council is an excellent employer, offering a supportive work culture that values collaboration and respect. As a Service Charge Analyst, you'll enjoy competitive salary packages, generous holiday benefits, and opportunities for professional growth while contributing to the well-being of our community. With flexible home working options and a commitment to employee development, this role provides a meaningful and rewarding career path in a vibrant location.
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Contact Detail:

Bedford Independent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Charge Analyst

✨Tip Number 1

Network like a pro! Reach out to people in the housing finance sector, especially those at Milton Keynes Council. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Prepare for your interview by practising common questions related to service charges and housing finance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

✨Tip Number 3

Show off your Excel skills! Since this role requires financial data analysis, brush up on your Excel techniques. Maybe even create a sample service charge statement to demonstrate your abilities during the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Service Charge Analyst

Service Charge Management
Housing Finance Knowledge
Financial Data Analysis
Excel Proficiency
Word Proficiency
PowerPoint Proficiency
Attention to Detail
Organisational Skills
Communication Skills
Problem-Solving Skills
Creative Thinking
Understanding of Relevant Legislation
Data Cleansing
Consultation Skills
Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Service Charge Analyst role. Highlight your experience in housing finance and service charges, and show us how your skills align with what we're looking for.

Be Clear and Concise: When writing your application, keep it straightforward and jargon-free. We want to see your ability to explain complex financial information clearly, just like you would in the role!

Showcase Your Skills: Don’t forget to mention your proficiency in Excel, Word, and PowerPoint. Give us examples of how you've used these tools to analyse data or manage projects effectively.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Bedford Independent

✨Know Your Numbers

As a Service Charge Analyst, you'll be dealing with financial data all the time. Brush up on your understanding of service charges and housing finance principles before the interview. Be ready to discuss how you’ve handled financial data in the past and any relevant legislation you’re familiar with.

✨Excel at Excel

Since the role requires confidence in Excel, make sure you can demonstrate your skills. Prepare to talk about specific functions or analyses you've performed using Excel. Maybe even bring a small example of a spreadsheet you've worked on to showcase your abilities.

✨Communicate Clearly

You’ll need to explain complex financial information to various audiences. Practice simplifying jargon-heavy concepts into clear, understandable language. Think of examples where you’ve successfully communicated financial details to non-financial colleagues or clients.

✨Show Your Collaborative Spirit

This role involves working closely with different teams across the council. Be prepared to share examples of how you’ve collaborated in the past. Highlight your ability to work as part of a team and how you’ve contributed to achieving common goals.

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