Apprenticeship Liaison Officer in Bedford

Location: Bedford College – Cauldwell Street Campus

Salary/Benefits: Salary is between £24,552 and £26,754 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 37 hours per week – 52 weeks per year

Contract Type: Permanent – Full Time

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

About the role:

• Apprenticeship Enrolment & Compliance: Manage and support the end-to-end apprenticeship enrolment process, carrying out compliance checks, verifying eligibility, maintaining accurate records, and ensuring adherence to ESFA funding rules and college policies.
• Funding, Systems & Data Management: Reserve apprenticeship funding, resolve Apprenticeship Service data issues, manage enrolment documentation and OneFile accounts, register learners with EPAOs, and produce accurate reports to support audits and performance monitoring.
• Stakeholder Support & Communication: Work closely with employers, Business Development, Training Coordinators, Registry and Maths & English teams to ensure apprentices are enrolled efficiently and receive timely support throughout the onboarding process.
• Administration, Quality Assurance & Continuous Improvement: Support internal and external audits, maintain documentation, respond to apprenticeship enquiries, monitor service standards and KPIs, and contribute to process improvements across apprenticeship operations.
• Collaboration, Flexibility & Professional Standards: Support activities across multiple campuses, assist with events and examinations, adapt to changing priorities, and promote safeguarding, equality, diversity and inclusion, health and safety, and ongoing professional development.

About you:

• Qualifications & Administrative Expertise: Holds relevant GCSEs and business administration/ICT qualifications, with proven experience in office administration, data entry, report production, business correspondence, and the effective use of Microsoft Office applications.
• Data Management & Organisational Skills: Skilled in maintaining accurate records, producing reports and data analysis, managing multiple priorities, meeting deadlines, and creating efficient systems and documentation processes.
• Communication & Customer Service: Experienced in handling enquiries from a wide range of stakeholders, providing accurate information and advice, and delivering a professional, high-quality service to learners, employers, and colleagues.
• Problem Solving, Teamwork & Professional Development: Demonstrates strong interpersonal skills, initiative, adaptability, continuous learning, effective problem solving, and a positive contribution to team success and organisational objectives.
• Flexibility, Safeguarding & Professional Conduct: Willing to work across multiple campuses and remotely, committed to understanding apprenticeship processes, and dedicated to safeguarding children and young people while maintaining appropriate professional boundaries.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held: 08 September 2026

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork: We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously: We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred: At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive: We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring: We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence: We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group:

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kelling which offer IT training.

Safeguarding our Students:

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy. Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.