Additional Learning Support Administrator

Location: Central Bedfordshire College - Dunstable Kingsway Campus with travel to Shuttleworth College once a week.

Salary/Benefits: Salary is between £23,557 and £26,754 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 37 hours per week - 52 weeks per year.

Contract Type: Permanent - Full Time.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

About the role:

• SEND Support Processes: Manage key SEND procedures such as support meetings, referrals, EHCP annual reviews, consultations and exam access arrangements.
• Student Engagement & Guidance: Contact learners with identified needs promptly, arrange support appointments and provide frontline advice on Additional Learning Support.
• Administrative Accuracy & Documentation: Prepare, maintain and file SEND documentation, learner records, timetables, registers and support cards to required standards.
• Team & System Support: Support the Additional Learning Support Team, including CogNassist processes, facilitator support and adherence to customer service expectations.
• Compliance & Statutory Duties: Follow safeguarding, EDI, health & safety and training requirements in line with college policies while meeting statutory timelines for SEND processes.

About you:

• Core Qualifications & IT Skills: GCSE (or equivalent) maths and English at Grade C/4+, willingness to achieve Level 3 Business, and strong proficiency in Excel, Word, PowerPoint, email and internet use.
• Customer Service & Administrative Experience: At least two years in a customer-focused role, handling confidential information, recording data accurately and managing documents both digitally and on paper.
• Organisation, Professionalism & Resilience: Able to work independently, meet deadlines, stay calm under pressure, maintain high performance standards and promote the college’s professional reputation.
• Communication, Teamwork & Inclusivity: Communicate confidently across all channels, work effectively with diverse groups, create welcoming environments, and uphold values of teamwork, inclusivity, care and student-centred practice.
• Safeguarding, Flexibility & Mobility: Demonstrate safe practice with children and vulnerable adults, maintain boundaries, update skills continuously, work flexibly across college locations and travel independently between sites.

Interviews to be held: 17 April 2026.

Vision & Values:

• Valuing Teamwork: We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously: We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred: At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive: We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring: We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence: We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group:

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

The Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding:

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974.

Additional information:

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!