At a Glance
- Tasks: Support library services by assisting customers and managing daily routines.
- Company: Join the friendly team at Bedford Central Library.
- Benefits: Part-time hours with a competitive salary and community engagement.
- Other info: Flexible working across local libraries with opportunities for growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong customer service skills and ability to multitask.
The predicted salary is between 24796 - 25185 £ per year.
We are looking for someone who is enthusiastic and friendly to join the team at Bedford Central Library to help us deliver a high quality and welcoming service to a diverse range of customers. You will be excellent at multitasking, have a proactive approach and the ability to communicate clearly and confidently. You will have excellent customer service skills and be able to use ICT competently and securely.
You will be interacting with customers by helping them use the self service system, answering their enquiries, providing ICT and digital support as well as taking part in library activities and carrying out a range of day to day library routines. Although the job will have a base location which is Bedford Central Library and a regular rota working every Saturday and Sunday, you will be expected to work flexibly and cover at other local libraries if required.
Working in a library is an active role which includes carrying books, pushing trolleys, lifting boxes, walking and being on your feet for long periods of time.
Closing date: 16th July 2026
Interviews: 27th or 28th July 2026
How to apply: When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria.
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.
Visa Sponsorship: Bedford Borough Council is unable to offer visa sponsorship for this role.
Work Pattern: Saturday, 11am to 5pm, Sunday 11am to 2pm.
Is this a customer facing role which requires a fluent English Speaker? Yes.
Location: Bedfordshire, Bedford Central Library.
Library Support Officer employer: Bedford Borough Council
Bedford Borough Council is an excellent employer, offering a supportive and inclusive work environment at Bedford Central Library. With a commitment to employee growth and development, the council provides opportunities for staff to engage with a diverse community while delivering high-quality customer service. The flexible working arrangements and emphasis on teamwork make it a rewarding place to contribute meaningfully to local services.
