At a Glance
- Tasks: Investigate landlord-tenant issues and improve housing standards for renters.
- Company: Bedford Borough Council, committed to fair housing practices.
- Benefits: Supportive work environment with a focus on community impact.
- Other info: Join a diverse team dedicated to social justice and community support.
- Why this job: Make a real difference in people's lives by advocating for renters' rights.
- Qualifications: Experience in casework and knowledge of housing legislation required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting a new Renters Rights Enforcement Officer as part of our response to the Renters Rights Act. You will work alongside an Environmental Health Officer to improve standards in the private rented sector by investigating alleged breaches of landlord and tenant legislation. This includes concerns such as unlawful eviction, harassment, discrimination, and unfair rent practices. You will also deliver a programme of advice, education and support for landlords and agents designed to encourage compliance with the new requirements. You will manage your own caseload, undertake investigations, gather evidence, and support enforcement action, whilst also engaging with tenants and landlords to resolve issues at an early stage. You will also work closely with colleagues across the wider Housing, Environmental Health and Legal Services teams.
Responsibilities
- Investigate complaints and manage casework related to landlord and tenant legislation, with particular focus on the Renters Rights Act.
- Gather, assess and prepare evidence for enforcement actions.
- Engage with tenants, landlords and agents to resolve matters at an early stage.
- Deliver outreach programmes to educate and support landlords and agents.
- Collaborate with colleagues across Housing, Environmental Health and Legal Services teams.
Qualifications
- Experience of investigating complaints and managing casework.
- Good knowledge of housing and landlord and tenant legislation, particularly the Renters Rights Act.
- Strong communication skills and the ability to gather and assess evidence.
- A collaborative approach to working with colleagues and partner services.
- A commitment to supporting residents and delivering fair outcomes.
Employment Details
- Closing date: 5th July 2026
- Interview date: 20th July 2026
- Visa sponsorship: Not available for this role.
Please Note Bedford Borough Council is a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role. Bedford Borough Council is also proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, pledging to interview any eligible job applicant who meets the minimum criteria for the job they are applying for.
For further information, please email recruitment.team@bedford.gov.uk.
Enforcement Officer Renters Rights employer: Bedford Borough Council
Bedford Borough Council is an excellent employer, offering a supportive work culture that prioritises community engagement and employee development. As a Level 2 Disability Confident employer, we are committed to inclusivity and provide opportunities for professional growth within a collaborative environment. Working in Bedford allows you to make a meaningful impact on the lives of residents while enjoying the benefits of a vibrant local community.
StudySmarter Expert Advice🤫
We think this is how you could land Enforcement Officer Renters Rights
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We think you need these skills to ace Enforcement Officer Renters Rights
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Bedford Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Bedford Borough Council
✨Get to Know Public Sector Values
Before your interview with Bedford Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Bedford Borough Council.
