At a Glance
- Tasks: Supervise a friendly team and deliver top-notch service to library visitors.
- Company: Join Bedford Central Library, a welcoming hub for the community.
- Benefits: Flexible working hours, training opportunities, and a supportive environment.
- Other info: Active role with opportunities for growth and development.
- Why this job: Make a difference in your community while enjoying a dynamic work atmosphere.
- Qualifications: Strong customer service skills and a passion for libraries are essential.
The predicted salary is between 18900 - 23100 £ per year.
We are looking for someone who is enthusiastic, friendly and versatile to join the team at Bedford Central Library to help us deliver a high quality and welcoming service to a diverse range of customers.
You will be actively supervising the team including staff timetabling, training and development ensuring a high standard of customer service as well working directly with customers alongside the team. You will also be responding quickly to service needs on a day to day basis, including dealing with customer, staff, IT and building matters.
You will be excellent at multi-tasking, be quick and efficient, and enjoy working in a busy environment as well as be able to lead and motivate colleagues and be a strong team player. You will be passionate about what public libraries can offer and be able to promote library services and events.
Training will be given on specific library systems but an ability to work with IT is assumed. Although library experience is an advantage we would also like to hear from candidates who have demonstrated exceptional customer service skills in other contexts.
Working in a library is an active role which includes floorwalking, carrying books, pushing trolleys, lifting boxes and being on your feet for long periods of time. Although the job will have a base location which is Bedford Central Library and a regular rota, you will be expected to work flexibly and cover at other local libraries if required.
Closing date: 18th August 2026. Interviews will be held on the 27th & 28th August 2026.
Please Note: a severance payment (within 12 months of leaving) a local government pension (applies to Senior Officers only) unless the appointment is business critical.
For further information, please email recruitment.team@bedford.gov.uk.
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for. Bedford Borough Council is unable to offer visa sponsorship for this role.
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