At a Glance
- Tasks: Support vulnerable customers with rehousing and manage financial processes accurately.
- Company: Bedford Borough Council, committed to community support and inclusivity.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Office-based role in Bedford with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 26403 - 28142 £ per year.
We are seeking an experienced administrator that can handle financial processes accurately and with integrity to support key homeless prevention work across the housing options team. The role will require sensitivity to engage and support vulnerable customers with administration associated with rehousing and communicate processes and application forms clearly. An ability to manage statistical information on excel and case management systems will be key. Please note, this role is office based in Bedford.
How to apply: When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria.
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.
Bedford Borough Council is unable to offer visa sponsorship for this role.
- Work Pattern: Monday to Friday, 37 hours per week
- Is this a customer facing role which requires a fluent English Speaker? Yes
- Location: Bedfordshire
- Location: Borough Hall, Bedford
Housing Support Officer in Bedford employer: Bedford Borough Council
Bedford Borough Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With a commitment to professional development and a focus on inclusivity, including being a Level 2 Disability Confident employer, staff have ample opportunities for growth and engagement in vital housing support initiatives. Working in Bedford provides a unique chance to contribute to essential services in a vibrant and diverse environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer in Bedford
✨Tip Number 1
Get to know the company! Research Bedford Borough Council and their housing initiatives. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing support and administration. Think about your past experiences and how they relate to the job description.
✨Tip Number 3
Showcase your skills! Be ready to discuss your experience with financial processes and case management systems. Use specific examples to demonstrate your abilities and how they align with the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on the position. Don’t forget to highlight your relevant skills in your CV!
We think you need these skills to ace Housing Support Officer in Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Support Officer role. Highlight your experience with financial processes and any relevant admin skills that show you can handle sensitive situations with vulnerable customers.
Be Clear and Concise:When answering the application questions, keep your responses clear and to the point. Use straightforward language to demonstrate your understanding of the role and how you meet the criteria.
Showcase Your Skills:Don’t forget to mention your proficiency in Excel and any case management systems you've used. This is key for the role, so make it stand out in your CV and application answers.
Apply Through Our Website:Remember to apply through our website by clicking ‘Apply for Vacancy’. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Bedford Borough Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Support Officer. Brush up on financial processes, rehousing procedures, and how to support vulnerable customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Excel at Excel
Since managing statistical information on Excel is crucial for this position, practice your Excel skills before the interview. Familiarise yourself with functions like VLOOKUP, pivot tables, and data analysis tools. Being able to discuss your proficiency will impress the interviewers.
✨Show Your Sensitivity
This role involves engaging with vulnerable customers, so be prepared to discuss how you would handle sensitive situations. Think of examples from your past experiences where you've shown empathy and understanding, and be ready to share them during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the challenges they face. This shows that you’re not just interested in the job, but also in how you can contribute to the team's success. It’s a great way to leave a lasting impression!
