General information
Reference
005247Closing Date
20/07/2026Service Area
Directorate
Environment
Service Area
Regulatory Services & Culture / Libraries and Culture
Category
Customer Service - Customer Service - All
Job Title
Front of House Assistant (Casual)
Grade
BBU05
Salary Range (£ pro rata for part time roles)
BBU05 25,583 - 25,989
Contract Type
Casual permanent
Contract Hours
0.00
Job Advert
We are looking for someone who is enthusiastic, friendly and customer focussed to join the team at The Higgins Art Gallery and Museum Bedford, located close to the town centre.
Your role will be to deliver excellent customer service to the public and welcome a diverse range of visitors to the museum. As a Casual Front of House Assistant you will provide cover for shifts as per the opening hours. You may be contacted at short notice to cover all or part of the working day, so good availability and a flexible attitude to work is essential. You will be excellent at multi tasking, have a proactive approach and the ability to communicate clearly and confidently. You will have excellent customer service skills and be able to use ICT competently and securely.
The main duties include engaging with visitors to provide information about The Higgins Bedford, its collections and event programme and responding to visitor enquiries. You will be required to undertake reception duties including serving customers, shop and ticket cash & card sales, telephone enquiries, group bookings as well as surveillance duties in the galleries.
Closing date: 20th July 2026
Interview will be held on Wednesday 11th & Thursday 12th August 2026.
How to apply
When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below.
Please note:
The Council will not normally re-employ ex-employees in receipt of:
· a severance payment (within 12 months of leaving)
· a local government pension (applies to Senior Officers only)
unless the appointment is business critical
For further information, please email recruitment.team@bedford.gov.uk
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.
Visa Sponsorship
Bedford Borough Council is unable to offer visa sponsorship for this role
Additional Vacancy Information
Allowance (pro rata for part time roles)
n/a
Work Pattern
Zero hours contract, to provide cover, as and when required
Is this an enhanced DBS role?
No
Is this a politically restricted role?
No
Is this a customer facing role which requires a fluent English Speaker?
Yes
Location
Bedfordshire
Location
Is this a designated car user position?
No
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