IT Support Administrator

IT Support Administrator

Harrietsham Full-Time 22000 - 25000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide IT support and troubleshoot technical issues for users.
  • Company: Join a dynamic team in a growing tech company based in Harrietsham.
  • Benefits: Enjoy hybrid working, with three days in the office and two days remote.
  • Why this job: Gain hands-on experience in IT while working in a supportive and flexible environment.
  • Qualifications: No specific qualifications required; just a passion for technology and problem-solving.
  • Other info: Must be UK-based and within a commutable distance to Harrietsham.

The predicted salary is between 22000 - 25000 £ per year.

Salary Range: £22,000 to £25,000

Location: Harrietsham, Kent

Hybrid Working Opportunity

This role is hybrid, requiring the successful candidate to attend our Harrietsham office three days per week, with the flexibility to work from home up to two days a week once deemed competent to work independently. Applicants must be UK-based and live within a practical commutable distance.

IT Support Administrator employer: Bedfont Scientific Ltd

As an IT Support Administrator at our Harrietsham office, you will join a dynamic team that values collaboration and innovation. We offer a competitive salary, hybrid working options, and a supportive work culture that prioritises employee growth and development. With opportunities for professional advancement and a commitment to work-life balance, we strive to create a rewarding environment for all our staff.
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Contact Detail:

Bedfont Scientific Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Administrator

✨Tip Number 1

Familiarise yourself with common IT support tools and software that we use at StudySmarter. Being knowledgeable about ticketing systems, remote desktop applications, and troubleshooting techniques will give you an edge during the interview.

✨Tip Number 2

Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. We love to hear about real-life scenarios that demonstrate your ability to think on your feet.

✨Tip Number 3

Research our company culture and values. Understanding what makes StudySmarter unique will help you align your answers with our mission and show us that you're genuinely interested in being part of our team.

✨Tip Number 4

Prepare thoughtful questions to ask during the interview. This not only shows your interest in the role but also gives you a chance to assess if we're the right fit for you. Think about what you want to know regarding the hybrid working model or team dynamics.

We think you need these skills to ace IT Support Administrator

Technical Support
Troubleshooting Skills
Customer Service Skills
Networking Knowledge
Operating Systems Proficiency (Windows, macOS, Linux)
Hardware Knowledge
Software Installation and Configuration
Remote Support Tools
Active Directory Management
ITIL Framework Understanding
Documentation Skills
Time Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the IT Support Administrator position. Tailor your application to highlight relevant skills and experiences that match what they are looking for.

Highlight Technical Skills: Make sure to emphasise your technical skills in your CV and cover letter. Mention specific software, hardware, and troubleshooting skills that are relevant to IT support, as these will be crucial for the role.

Showcase Communication Skills: As an IT Support Administrator, you'll need to communicate effectively with users. Include examples in your application that demonstrate your ability to explain technical issues clearly and provide excellent customer service.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Bedfont Scientific Ltd

✨Know Your Tech

Brush up on your technical knowledge related to IT support. Be prepared to discuss common issues you might encounter and how you would resolve them. Familiarity with the tools and software used in the role will impress the interviewers.

✨Demonstrate Problem-Solving Skills

Prepare to showcase your problem-solving abilities. You might be given hypothetical scenarios during the interview, so think about how you would approach troubleshooting and resolving issues efficiently.

✨Highlight Communication Skills

As an IT Support Administrator, you'll need to communicate effectively with non-technical users. Be ready to explain complex concepts in simple terms and provide examples of how you've done this in the past.

✨Understand Hybrid Working Dynamics

Since this role involves hybrid working, be prepared to discuss how you manage your time and productivity when working from home. Share any experiences you have with remote work and how you stay connected with your team.

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