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Airport Coordinators need to be helpful and welcoming, ensuring the first and last impression of Bede’s Summer School is a positive one, and will provide students with a smooth, safe and efficient transfer service on arrival and departure to/from their summer school.
Arrival and Departure days are very long and the working environment at the airport can be highly pressured, especially on our busiest days when hundreds of students arrive or depart.
There are often delays, last-minute changes to schedules and a variety of issues to resolve in a calm, collaborative and professional manner. The vital task of making sure all our students have a smooth and safe transfer requires resilience, excellent attention to detail, and a positive and hard working attitude. The working day is challenging and can be very tiring, but there is a strong feeling of camaraderie and team-work, and a real sense of achievement in helping us ensure our students have a positive Summer School experience from the moment we welcome them to the UK to the time when they leave our care.
This role is non-residential and Airport Coordinators must live within a 1-hour commute of their designated airport/train station. Applicants must be available to work every Saturday and Sunday from 28/6 – 15/8 and be prepared to work up to 14 hours per day.
Qualifications
- GCSE English & Maths or equivalent
Experience
- Some experience of working with children is required for this post.
- Familiar with airport locations (Gatwick & Heathrow) and London St Pancras.
- Some experience of working in a similar operational role is preferable, but not essential, as full training will be given.
Compensation
£13.50 per hour
Up to 10 hours a day on Saturday and Sunday.
Statutory holiday pay is paid pro rata with each salary payment.
Transport to and from the airport is reimbursed by the Summer School and a food allowance is allocated for each shift.
Working Day
Airport Coordinators travel to Gatwick/Heathrow airport or St Pancras – where they will be based for the whole day. During an online briefing meeting with the Transfer Manager Airport Coordinators will receive their daily schedule.
Airport Coordinators make sure our students are safely met on arrival and are handed over to the relevant Bede’s staff member, taxi or coach driver as efficiently as possible. On departure, Airport Coordinators will meet our students at the airport/train station, assist with check-in, and see our students through to the security section.
Airport Coordinators will be the designated Unaccompanied Minor contact for their allocated terminal so must give permission for us to share their passport details with the necessary airlines and carry their passport with them at all times. Airport Coordinators may spend a significant amount of time with students using an Unaccompanied Minor service until the airline is ready to take over responsibility for them. Airport Coordinators may hand students over to their parent or a pre-arranged representative and must have the ability to represent Bede’s Summer Schools in a positive and professional manner at all times, as you will be dealing with a range of people including students, Bede’s staff members, airport staff, parents and agents.
Airport Coordinators must regularly report on the status of student transfers and provide daily feedback to the Transfer Manager, so that up-to-date information is always available for Head Office. A smart phone will be provided.
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AIRPORT COORDINATOR employer: Bede's School
Contact Detail:
Bede's School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AIRPORT COORDINATOR
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the airport or education sectors. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Be ready for those surprise interviews! When you apply through our website, keep your phone handy and be prepared to chat about your experience and how you can help make students' transfers smooth and safe.
✨Tip Number 3
Show off your problem-solving skills! During any interactions, highlight times when you've handled stressful situations calmly. This will show that you're the perfect fit for the fast-paced environment of an Airport Coordinator.
✨Tip Number 4
Follow up after applying! A quick email or message expressing your enthusiasm for the role can set you apart from other candidates. We love seeing applicants who are genuinely excited about joining our team!
We think you need these skills to ace AIRPORT COORDINATOR
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for working with students shine through. We want to see that you’re excited about the role and ready to make a positive impact on their summer experience!
Highlight Relevant Experience: Make sure to mention any previous experience you have working with children or in high-pressure environments. We love seeing how your background can contribute to our team and help us provide a smooth transfer service.
Be Detail-Oriented: Since attention to detail is key for this role, ensure your application is free from typos and clearly structured. We appreciate candidates who take the time to present their information neatly and accurately.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Bede's School
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Airport Coordinator. Familiarise yourself with the key tasks like student transfers, handling unaccompanied minors, and reporting to the Transfer Manager. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As an Airport Coordinator, you'll be interacting with students, parents, and airport staff. Prepare examples from your past experiences where you've successfully communicated or resolved issues in a high-pressure environment. Highlight your ability to stay calm and professional, even when things get hectic.
✨Demonstrate Resilience and Team Spirit
The job can be tiring and challenging, so it's important to convey your resilience and teamwork skills during the interview. Share stories that illustrate how you've worked collaboratively with others to achieve a common goal, especially in demanding situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they handle unexpected changes, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.