At a Glance
- Tasks: Support clients in integrating with our platform and troubleshoot technical issues.
- Company: Join Bede, a people-centric tech company focused on innovation.
- Benefits: Enjoy flexible working, 25 days leave, private healthcare, and more.
- Other info: Dynamic environment with opportunities for learning and social events.
- Why this job: Be the link between tech teams and clients, making a real impact.
- Qualifications: Proficiency in front-end development and experience with RESTful APIs required.
The predicted salary is between 40000 - 50000 € per year.
We’re looking for an Integration Support Specialist to join our Implementation Engineering team at Bede. In this role, you’ll help clients and partners integrate with our platform, working across APIs, front-end applications and Adobe Experience Cloud technologies. You’ll support a range of technical integration activity — from helping teams get set up in the right way, to troubleshooting issues and guiding best practice throughout the integration journey. You’ll work closely with internal engineering teams, Adobe specialists and client stakeholders to keep integrations moving, solve technical challenges, and make sure solutions are implemented effectively. This is a great opportunity for someone who enjoys getting into the detail, working across different systems, and acting as the link between technical teams and customer needs.
What you'll be doing
- Support external development teams as they integrate with Bede’s Platform APIs, AEM components, Adobe Target implementations, and Adobe Campaign / Journey Optimizer workflows.
- Provide best-practice guidance on integrating front-end applications with RESTful APIs, AEM Sites, Content Fragments / Experience Fragments, and Adobe Target activities.
- Help to set up, validate and troubleshoot Adobe platform integrations, including AEM dispatchers, API connections, Target audiences and activities, Data Collection configurations, and Campaign / Journey Optimizer event triggers and payloads.
- Work closely with internal API developers to help shape API design and ensure it supports Adobe Experience Cloud use cases and wider end-to-end customer journeys.
- Support API Management configuration and setup, including tooling such as Microsoft Azure API Manager.
- Join client calls, workshops and technical sessions to provide clear support and guidance around API integration design, front-end implementation, and Adobe Experience Cloud usage.
- Coordinate with internal teams, Adobe specialists, and client stakeholders to keep complex, multi-system integrations aligned and moving forward.
- Build and maintain strong working relationships with clients, vendors, Adobe teams, and partners to support successful technical outcomes.
What we are looking for
- Excellent communication skills, with the ability to explain technical concepts to both technical and non‑technical stakeholders.
- Proficiency in front‑end development (e.g., JavaScript/TypeScript, React/Vue, CSS, HTML) and understanding of how modern apps consume APIs and Adobe content.
- Solid experience working with RESTful APIs for user‑facing applications.
- Ability to diagnose and troubleshoot integration issues across web, mobile, API layers, and Adobe Experience Cloud.
- Strong collaborative skills for working across engineering, product, Adobe specialists, and client teams.
- Experience with Agile delivery and tools such as Jira.
- It’s a bonus if you also have:
- Experience with Adobe Experience Manager, including areas such as components, templates or content fragments.
- Experience with Adobe Target, including implementation support, activity setup or troubleshooting.
- Experience with Adobe Campaign or Journey Optimizer, particularly event-based workflows or transactional messaging integrations.
- Exposure to integrating Adobe tools with external systems or APIs.
- An understanding of digital customer journeys in sectors such as gaming, betting or digital entertainment.
- Familiarity with software development best practice, Git workflows, or React Native debugging.
What we can offer you
Here at Bede, we offer a competitive salary and a strong benefits package, but what really matters to us is creating an environment where people feel trusted, supported and able to do their best work. We’re a people-centric business and we regularly review our benefits based on colleague feedback, so what we offer continues to reflect what matters most to our teams. Some of the benefits you can expect include:
- A friendly, flexible and trust-based approach to working.
- 25 days annual leave, plus 8 bank holidays and usually a generous Christmas break.
- Fully matched private pension scheme (up to 8%).
- Bupa private healthcare from day one, including cash plan benefits, dental and optical cover (covers all pre-existing conditions).
- Life assurance cover of 4x your annual salary.
- Employee Assistance Programme (via Bupa), providing confidential support and practical advice whenever you might need it.
- Access to Calm - the #1 app for meditation and sleep.
- Innovation and learning – space to develop skills, try new ideas and experiment, with an annual hackathon where some ideas make it into real work.
- A work-owned mobile phone or tablet of your choice, with the monthly contract covered by us.
- A great office setup – free snacks and drinks every day, plus regular food vans from some of the best places in Newcastle.
- Bede Bucks – exclusive colleague discounts and access to a wellbeing platform.
- Lots of social events – both in and outside of working hours.
- Referral programme – help us grow the team and receive a referral bonus of up to £3,000 (pre-tax, subject to scheme terms).
- Bede swag – including hoodies, t-shirts and our much-loved Bede socks.
- Bede Holidays – extra discretionary days off through the year as a thank-you for the great work our teams do.
Integration Support Specialist in Newcastle upon Tyne employer: Bede Gaming
At Bede, we pride ourselves on being a people-centric employer that fosters a supportive and flexible work environment. As an Integration Support Specialist, you'll enjoy a competitive salary, comprehensive benefits including private healthcare and a generous pension scheme, and ample opportunities for professional growth through innovation and learning initiatives. Our vibrant office culture in Newcastle, complete with social events and a focus on employee wellbeing, makes Bede an exceptional place to build your career while making meaningful contributions to our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Integration Support Specialist in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Bede, our values, and the tech we use. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your communication skills! You’ll need to explain technical stuff to both techies and non-techies. Try explaining a complex concept to a friend who knows nothing about it – it’ll help you nail those interviews.
✨Tip Number 3
Don’t just sit back and wait for the job to come to you. Be proactive! Reach out to us through our website, connect on LinkedIn, or even drop an email. Show us you’re keen and ready to jump in!
✨Tip Number 4
Prepare for those tricky questions! Think about how you’d troubleshoot integration issues or work with APIs. We love seeing candidates who can think on their feet and tackle real-world problems.
We think you need these skills to ace Integration Support Specialist in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Integration Support Specialist role. Highlight your experience with APIs, front-end development, and any relevant Adobe tools. We want to see how your skills align with what we're looking for!
Show Off Your Communication Skills:Since you'll be explaining technical concepts to various stakeholders, it's crucial to demonstrate your communication prowess. Use clear language in your application and provide examples of how you've successfully communicated complex ideas in the past.
Highlight Your Problem-Solving Abilities:We love candidates who can troubleshoot and solve integration issues. Share specific examples in your application where you've diagnosed problems and implemented effective solutions, especially in a collaborative environment.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Bede Gaming
✨Know Your APIs
Make sure you brush up on your knowledge of RESTful APIs and how they integrate with front-end applications. Be ready to discuss specific examples of how you've worked with APIs in the past, especially in relation to Adobe Experience Cloud technologies.
✨Communicate Clearly
Since this role involves explaining technical concepts to both technical and non-technical stakeholders, practice articulating complex ideas in simple terms. Consider preparing a few scenarios where you've successfully communicated technical information to diverse audiences.
✨Show Your Troubleshooting Skills
Be prepared to discuss your approach to diagnosing and resolving integration issues. Think of specific challenges you've faced in previous roles and how you overcame them, particularly in relation to web, mobile, and API layers.
✨Collaborate Like a Pro
This position requires strong collaborative skills, so think about times when you've worked effectively with cross-functional teams. Be ready to share examples of how you coordinated with different stakeholders to keep projects moving forward.
