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- Tasks: Support clients in integrating with our platform using APIs and Adobe technologies.
- Company: Join Bede, a people-centric tech company in Newcastle-upon-Tyne.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and 25 days annual leave.
- Other info: Dynamic environment with opportunities for innovation, learning, and social events.
- Why this job: Make a real impact by guiding clients through their integration journey.
- Qualifications: Proficiency in front-end development and experience with RESTful APIs required.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for an Integration Support Specialist to join our Implementation Engineering team at Bede. In this role, you’ll help clients and partners integrate with our platform, working across APIs, front-end applications and Adobe Experience Cloud technologies. You’ll support a range of technical integration activity - from helping teams get set up in the right way, to troubleshooting issues and guiding best practice throughout the integration journey.
Responsibilities
- Support external development teams as they integrate with Bede’s Platform APIs, AEM components, Adobe Target implementations, and Adobe Campaign / Journey Optimizer workflows.
- Provide best-practice guidance on integrating front-end applications with RESTful APIs, AEM Sites, Content Fragments / Experience Fragments, and Adobe Target activities.
- Help to set up, validate and troubleshoot Adobe platform integrations, including AEM dispatchers, API connections, Target audiences and activities, Data Collection configurations, and Campaign / Journey Optimizer event triggers and payloads.
- Work closely with internal API developers to help shape API design and ensure it supports Adobe Experience Cloud use cases and wider end-to-end customer journeys.
- Support API Management configuration and setup, including tooling such as Microsoft Azure API Manager.
- Join client calls, workshops and technical sessions to provide clear support and guidance around API integration design, front-end implementation, and Adobe Experience Cloud usage.
- Coordinate with internal teams, Adobe specialists, and client stakeholders to keep complex, multi-system integrations aligned and moving forward.
- Build and maintain strong working relationships with clients, vendors, Adobe teams, and partners to support successful technical outcomes.
Qualifications
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
- Proficiency in front-end development (e.g., JavaScript/TypeScript, React/Vue, CSS, HTML) and understanding of how modern apps consume APIs and Adobe content.
- Solid experience working with RESTful APIs for user-facing applications.
- Ability to diagnose and troubleshoot integration issues across web, mobile, API layers, and Adobe Experience Cloud.
- Strong collaborative skills for working across engineering, product, Adobe specialists, and client teams.
- Experience with Agile delivery and tools such as Jira.
Bonus
- Experience with Adobe Experience Manager, including areas such as components, templates or content fragments.
- Experience with Adobe Target, including implementation support, activity setup or troubleshooting.
- Experience with Adobe Campaign or Journey Optimizer, particularly event-based workflows or transactional messaging integrations.
- Exposure to integrating Adobe tools with external systems or APIs.
- An understanding of digital customer journeys in sectors such as gaming, betting or digital entertainment.
- Familiarity with software development best practice, Git workflows, or React Native debugging.
Benefits
- A friendly, flexible and trust-based approach to working.
- 25 days annual leave, plus 8 bank holidays and usually a generous Christmas break.
- Fully matched private pension scheme (up to 8%).
- Bupa private healthcare from day one, including cash plan benefits, dental and optical cover (covers all pre-existing conditions).
- Life assurance cover of 4x your annual salary.
- Employee Assistance Programme (via Bupa), providing confidential support and practical advice whenever you might need it.
- Access to Calm - the #1 app for meditation and sleep.
- Innovation and learning – space to develop skills, try new ideas and experiment, with an annual hackathon where some ideas make it into real work.
- A work-owned mobile phone or tablet of your choice, with the monthly contract covered by us.
- A great office setup – free snacks and drinks every day, plus regular food vans from some of the best places in Newcastle.
- Bede Bucks – exclusive colleague discounts and access to a wellbeing platform.
- Lots of social events – both in and outside of working hours.
- Referral programme – help us grow the team and receive a referral bonus of up to £3,000 (pre-tax, subject to scheme terms).
- Bede swag – including hoodies, t-shirts and our much-loved Bede socks.
- Bede Holidays – extra discretionary days off through the year as a thank-you for the great work our teams do.
Integration Support Specialist in Newcastle upon Tyne employer: Bede Gaming Limited
Contact Detail:
Bede Gaming Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integration Support Specialist in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Bede, our values, and the tech we use. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your communication skills! As an Integration Support Specialist, you'll need to explain complex tech stuff to different folks. So, brush up on how to break things down in a simple way.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and maybe even a foot in the door when applying through our website.
✨Tip Number 4
Show us your problem-solving skills! Be ready to discuss how you've tackled integration challenges in the past. We love hearing about real-life examples that demonstrate your expertise.
We think you need these skills to ace Integration Support Specialist in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Integration Support Specialist role. Highlight your experience with APIs, front-end development, and Adobe technologies to show us you’re the perfect fit!
Show Off Your Communication Skills: Since you'll be explaining technical concepts to various stakeholders, it’s crucial to demonstrate your communication skills in your application. Use clear language and examples that showcase how you can bridge the gap between technical and non-technical teams.
Highlight Relevant Experience: Don’t forget to mention any hands-on experience you have with RESTful APIs, Adobe Experience Manager, or Agile methodologies. We want to see how your background aligns with the responsibilities of the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bede Gaming Limited
✨Know Your APIs
Make sure you brush up on your knowledge of RESTful APIs and how they integrate with front-end applications. Be ready to discuss specific examples of how you've worked with APIs in the past, especially in relation to Adobe Experience Cloud technologies.
✨Showcase Your Troubleshooting Skills
Prepare to talk about past experiences where you diagnosed and resolved integration issues. Think of specific challenges you faced and how you overcame them, as this will demonstrate your problem-solving abilities to the interviewers.
✨Communicate Clearly
Since you'll be explaining technical concepts to both technical and non-technical stakeholders, practice simplifying complex ideas. Use clear examples and avoid jargon when possible to show that you can bridge the gap between different audiences.
✨Collaborate and Connect
Highlight your collaborative skills by discussing how you've worked with cross-functional teams in the past. Be prepared to share examples of how you built relationships with clients and internal teams to ensure successful project outcomes.