At a Glance
- Tasks: Deliver outstanding customer service and manage the trade counter.
- Company: Leading electrical distributor in Biggleswade with a focus on customer satisfaction.
- Benefits: Full-time position with opportunities for growth and development.
- Why this job: Join a dedicated team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: No prior experience in electrical distribution required; training provided.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading electrical distributor in Biggleswade is seeking a Customer Experience Assistant for a full-time on-site position. The role involves providing exceptional customer service, managing the trade counter, and assisting with sales operations.
Ideal candidates will possess strong customer service and communication skills, with a customer-oriented approach to support sales. Previous experience in electrical distribution is a plus but not mandatory.
Join our dedicated team to enhance customer satisfaction and contribute to our success.
Customer Experience Specialist - Trade Counter in Biggleswade employer: BED Electrical Distributors
Contact Detail:
BED Electrical Distributors Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Experience Specialist - Trade Counter in Biggleswade
β¨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about their mission.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the trade counter and how you'd handle them. Being able to demonstrate your problem-solving abilities will really impress them.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to customer satisfaction.
We think you need these skills to ace Customer Experience Specialist - Trade Counter in Biggleswade
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Donβt just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. Mention your interest in the electrical distribution industry and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer experience shines through!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at BED Electrical Distributors
β¨Know the Company Inside Out
Before your interview, take some time to research the electrical distributor. Understand their products, services, and what sets them apart in the market. This knowledge will not only impress the interviewers but also help you tailor your answers to show how you can contribute to their success.
β¨Showcase Your Customer Service Skills
As a Customer Experience Specialist, your ability to provide exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and how you handle difficult situations, as this will demonstrate your customer-oriented approach.
β¨Familiarise Yourself with the Trade Counter
Since the role involves managing the trade counter, itβs beneficial to understand what that entails. Think about how you would assist customers at the counter, manage sales operations, and ensure a smooth experience. Being able to discuss this during the interview will show your proactive attitude and readiness for the role.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, what success looks like in this role, or how they measure customer satisfaction. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you.