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- Tasks: Deliver exceptional customer service and support sales operations at our trade counter.
- Company: Join BED Electrical Distributors, a trusted name in the electrical industry.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values quality and collaboration.
- Qualifications: Strong communication skills and a customer-oriented mindset are essential.
- Other info: Previous experience in electrical distribution is a plus, but not required.
The predicted salary is between 24000 - 36000 £ per year.
BED Electrical Distributors is a leading independent electrical distributor specialising in providing high-quality electrical materials to contractors and the industry. As a member of ANEW, the largest electrical buying consortium in the UK, BED works closely with top manufacturers to offer superior products at competitive prices. As a company, we are dedicated to delivering excellent service and comprehensive support to meet customer needs. With a strong commitment to quality and collaboration, we have established ourselves as a trusted partner in the electrical industry.
This is a full-time, on-site role based in Biggleswade for a Customer Experience Assistant. Key responsibilities include:
- Providing exceptional customer service
- Handling customer inquiries
- Managing the trade counter
- Assisting with sales operations
- Supporting training initiatives
The Customer Experience Assistant will play an important role in ensuring customer satisfaction and contributing to the success of the team.
Qualifications:
- Strong skills in Customer Service and Communication to interact effectively with clients and team members
- Knowledge of Sales and the ability to support sales operations with a customer-oriented approach
- Attention to detail, multitasking, and organisational abilities
- Previous experience in the electrical distribution sector is an advantage, but not mandatory
Customer Experience Assistant in Biggleswade employer: BED Electrical Distributors
Contact Detail:
BED Electrical Distributors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Assistant in Biggleswade
✨Tip Number 1
Get to know the company! Research BED Electrical Distributors and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role is all about customer experience, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to get comfortable handling different customer scenarios.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or handled busy situations in the past. This will demonstrate your ability to multitask effectively, which is key for the Customer Experience Assistant role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to highlight your customer service experience and any relevant skills that align with the job description.
We think you need these skills to ace Customer Experience Assistant in Biggleswade
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Experience Assistant role. Highlight any customer service experience and communication skills, as these are key for us at BED Electrical Distributors.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional customer service and how you can contribute to our team. Keep it friendly and professional!
Showcase Relevant Experience: Even if you don’t have direct experience in electrical distribution, highlight any transferable skills from previous roles. We love seeing how your background can bring value to our customer-focused environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BED Electrical Distributors
✨Know Your Stuff
Familiarise yourself with BED Electrical Distributors and their role in the electrical industry. Understand their products, services, and what sets them apart from competitors. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you handled inquiries or resolved issues effectively. This will demonstrate your ability to excel in the Customer Experience Assistant role.
✨Practice Communication
Since strong communication skills are key for this position, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training initiatives, or how success is measured in the role. It shows you're engaged and eager to learn more about how you can contribute to the team.
