At a Glance
- Tasks: Install and maintain advanced diagnostic equipment in labs, ensuring top-notch service.
- Company: Join a leading company in healthcare technology with a commitment to innovation.
- Benefits: Competitive salary, car allowance, bonus, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and learning.
- Why this job: Make a real difference in healthcare by supporting vital diagnostic systems.
- Qualifications: Electrical/Electronic qualification and strong troubleshooting skills required.
The predicted salary is between 43300 - 66025 £ per year.
As a Field Service Engineer within Waters Advanced Diagnostics, you will support NHS and private sector microbiology laboratories by installing, commissioning, maintaining, and servicing a full range of diagnostic equipment, including Total Lab Automation, Blood Culture Systems, Molecular Diagnostic Instruments, and Cytology Systems.
Responsibilities
- Commission and install instrumentation to agreed timescales and specifications.
- Perform preventive maintenance on scheduled plans and quality standards.
- Investigate and perform corrective service actions while fully complying with manufacturer guidelines and company procedures.
- Deliver an exceptional customer experience through strong communication, technical ability, and rapid response to maintain high system uptime.
- Produce accurate and timely service reports using an iPad‑based application.
- Manage consignment and car stock to ensure accuracy and availability.
- Build and maintain strong relationships with internal and external stakeholders.
Qualifications
- Electrical/Electronic qualification (HNC, HND, City & Guilds or equivalent).
- Background in electro‑mechanical, electronic, or related engineering discipline.
- Strong diagnostic and fault‑finding capability across complex hardware and integrated IT systems.
- Essential experience with IT infrastructure and networked environments (TCP/IP networking, DHCP, DNS, Windows operating systems, device configuration, network connectivity troubleshooting, system integration, software‑driven equipment support).
- Ability to diagnose both physical and network‑related faults in a field service environment.
- Confident communicator with excellent customer‑facing and stakeholder engagement skills.
- Adaptable, solution‑focused, proactive learning mindset and ability to work collaboratively within a high‑performing team.
Salary
£43,300 – £66,025 per annum, plus car and bonus.
Field Service Engineer Oxfordshire in Winnersh employer: Becton Dickinson
Waters Advanced Diagnostics is an exceptional employer, offering a dynamic work environment in Oxfordshire where innovation meets healthcare. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, ensuring our Field Service Engineers are equipped with the latest skills in advanced diagnostic technology. Our collaborative culture fosters strong relationships among team members and stakeholders, while our competitive salary and benefits package, including a company car and performance bonuses, make us a top choice for those seeking meaningful and rewarding employment.
