At a Glance
- Tasks: Calibrate and repair infusion systems while providing top-notch customer support.
- Company: Join BD, a leader in medical technology with a supportive team culture.
- Benefits: Enjoy competitive pay, career growth, and a work-life balance.
- Other info: Flexible working environment with opportunities for continuous learning.
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: Electrical or electronic engineering qualification with field service experience.
The predicted salary is between 31500 - 38500 £ per year.
- Full-time
- Position Type: Permanent
Job Description
BD is recruiting a Field Service Engineer who will work as part of a dedicated team of engineers based across the UK and Ireland supporting infusion systems such as BD Alaris and BD Global Ambulatory.
This role is primarily supporting the North London region, a company car is provided to cover the territory.
Responsibilities
- Cover a defined territory but support the wider team as required.
- Calibrate, service and repair customer and company equipment in accordance with company procedures aligned to department Turnaround Time.
- Provide remote technical support for customers via email, telephone or webinar.
- Provide technical device training both to internal and external customers.
- Provide support of investigations to customer complaints and any other issues that may arise.
- Produce detailed and accurate service reports using our business IT systems.
- Carry out detailed and effective stock inventory checks and monitoring of parts used and reordering when stock is low.
- Provide constructive feedback within the department to help with the development of service procedures and work instructions.
- Carry out project work to enable the evolution of the business.
- Support revenue growth, cost savings and operational efficiencies, while maintaining high levels of customer satisfaction.
Qualifications
- Electrical or electronic engineering qualification or equivalent with proven experience in a field service capacity.
- Strong IT skills and ability to skill up on multiple systems easily.
- Strong communicator with excellent customer service.
- Attention to detail and problem-solving abilities.
- Flexible attitude to work to deliver solutions to customers.
- Preferably clean driver’s license.
Click on apply if this sounds like you!
Why join us?
A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work.
Here our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture.
Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
Becton, Dickinson and Company is an Equal Opportunity Employer.
We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, or any other protected status.
- To learn more about BD visit https://emea. jobs. bd. com/
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Field Service Engineer (6 months contract/East Midlands) in Winnersh employer: Becton Dickinson
At BD, we are dedicated to advancing the world of health™ and creating a collaborative work environment that fosters innovation and personal growth. As a Hardware Engineer in Winnersh, you will benefit from a competitive salary, comprehensive rewards programme, and a culture that prioritises face-to-face collaboration, ensuring you thrive while contributing to meaningful healthcare solutions. Join us to be part of a global mission that values your imagination and drive, offering you the opportunity to make a real difference in human health.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (6 months contract/East Midlands) in Winnersh
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Becton Dickinson as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Becton Dickinson and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Becton Dickinson’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer (6 months contract/East Midlands) in Winnersh
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Becton Dickinson, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Becton Dickinson, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Becton Dickinson.
How to prepare for a job interview at Becton Dickinson
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Becton Dickinson offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Becton Dickinson but also helps you get a feel for whether you’d thrive in that environment.
