At a Glance
- Tasks: Install and integrate tech solutions while providing top-notch customer support.
- Company: Join BD, a leading global medical technology company dedicated to health innovation.
- Benefits: Competitive salary, bonuses, flexible work options, and a supportive culture.
- Why this job: Make a real impact in healthcare while growing your skills and career.
- Qualifications: IT background with project delivery experience and strong problem-solving skills.
- Other info: Travel across the UK and Europe, with opportunities for remote work.
The predicted salary is between 32000 - 49425 £ per year.
As an Implementation Specialist, you will play a key role in delivering high-quality installation and integration of products and services. You will work closely with customers to ensure smooth implementation, training, and maintenance while applying your technical expertise to support and optimise their systems. This position offers flexibility regarding your location, you can be based anywhere in England and will be expected to travel around 80% of your time across the whole of UK and sometimes other European countries, with occasional overnight stay from time to time. You can work remotely when you are not with the customers.
Main responsibilities will include:
- Install, configure and integrate hardware, software, and applications according to agreed project plans
- Conduct customer meetings and training sessions both on-site and remotely
- Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution
- Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region
- Perform hardware and software repairs on customer sites when required
- Document and report technical activities and outcomes with precision and attention to detail
- Maintain awareness of change processes and adapt effectively to evolving customer and business needs
- Communicate technical information clearly, ensuring understanding among customers and colleagues
About you:
- Background in IT or technical disciplines, with hands-on experience in virtual platforms and networking systems
- Proven experience in project delivery using the System Development Life Cycle (SDLC)
- Skilled in creating and maintaining accurate technical project documentation
- Strong problem-solving ability with experience supporting proprietary and standard applications
- Capable of managing multiple priorities while maintaining a high standard of customer service
- Fluent in English; additional Scandinavian language skills are advantageous
- Holds a valid driving license
Salary range for this role: £40,000-£45,000 + bonus + benefits.
Implementation Specialist in Winnersh employer: Becton Dickinson Medical Devices
Contact Detail:
Becton Dickinson Medical Devices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist in Winnersh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Implementation Specialist role.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and project delivery. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your ability to adapt and thrive in dynamic environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at BD and making a difference in the world of health.
We think you need these skills to ace Implementation Specialist in Winnersh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Specialist role. Highlight your relevant experience in IT, project delivery, and customer service to show us you’re the perfect fit!
Show Off Your Technical Skills: We want to see your technical expertise shine! Include specific examples of your hands-on experience with virtual platforms and networking systems, as well as any troubleshooting you've done.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Becton Dickinson Medical Devices
✨Know Your Tech Inside Out
As an Implementation Specialist, you'll need to demonstrate your technical expertise. Brush up on the specific hardware and software you'll be working with, and be ready to discuss your hands-on experience with virtual platforms and networking systems. This will show that you can hit the ground running!
✨Showcase Your Project Management Skills
Familiarise yourself with the System Development Life Cycle (SDLC) and be prepared to share examples of how you've successfully delivered projects in the past. Highlight your ability to coordinate project phases and ensure timely execution, as this is crucial for the role.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll need to ensure understanding among customers and colleagues alike. Consider doing mock interviews to refine your delivery and boost your confidence.
✨Prepare for Customer Interaction Scenarios
Since you'll be conducting customer meetings and training sessions, think about potential scenarios you might face. Prepare answers for common questions or concerns customers may have, and be ready to demonstrate your problem-solving abilities in real-time.