Project Manager - pharmacy robots (field-based) UK wide in Norwich

We are the people who give possibilities purpose. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

As a Project Manager for Rowa Installations, you will be working as part of the team installing the BD Rowa systems across the UK, Ireland and Northern Europe. Working within the BD MMS Medical dispensing team, you will coordinate our installation engineers, the service commissioning engineers and lead the whole project from aftersales to full installation of our Robotic Dispensing units, working on multiple projects concurrently.

This role involves regular travel to customer sites across the UK, Ireland, and Northern Europe. There is a weekly Project Team meeting in the Winnersh office which will need to be attended, along with other ad hoc meetings at the Winnersh office or at our training centres or offsite locations that require attendance.

Responsibilities:

• Collaborate with Account Managers, Product Solutions Manager, stakeholders, projects, and installation teams to deliver projects to agreed project plan deadlines and to the customers’ satisfaction.
• Design and specification of the bespoke Robotics equipment design.
• The main point of contact with the customer through the project phase.
• Control and communication of project documentation including timelines, project plans, drawings, kick-off meeting notes, milestones and site meeting notes, CRM.
• Accurately maintaining company records and recording customer information.
• On-site surveys to document the site and any restrictions.
• Overview and manipulation of technical 3D drawings on CAD.
• Compile the build configuration for the products in the inventory ordering system.
• Take ownership of complex issues, to determine root cause and implement resolution.
• Performing administrative duties including expenses and online training.
• Proactive attitude with customer and department needs.
• Achieve individual and team target goals.
• Work away from home when required, to assist project installations, internal & external meetings and to attend training.

Work Environment:

You may be required to work in operational pharmacy environments, newly built healthcare facilities, or sites undergoing renovation or construction activities. The role may require site safety training, use of personal protective equipment (PPE), taking site measurements, and conducting inspections that may involve working at height, including the use of ladders when assessing installation requirements.

Preferred Requirements:

• An experienced Project Manager in a similar role within the industrial engineering, civil engineering, automation industry or capital projects.
• Ability to work on multiple projects simultaneously.
• Excellent communication skills and ability to communicate at all levels.
• Able to work as part of a team and independently.
• Demonstrated experience in project management and project coordination.
• Strong customer-facing communication and stakeholder management skills.
• Experience managing multiple projects simultaneously.
• Ability to prioritise workloads and effectively manage your own schedule.
• Strong organisational and problem-solving skills.
• Experience coordinating on-site teams and managing installation activities.
• Comfortable working with technical documentation and project drawings.
• CAD experience or the ability to interpret technical drawings is advantageous.
• High level of IT literacy and the ability to quickly learn new systems.
• Self-motivated, proactive, and solutions-focused approach.
• Full, clean driving licence.

BD is proud to be certified as a Top Employer 2026 in the United Kingdom, reflecting our commitment to creating an exceptional working environment.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements.

Salary Range Information: £33,300.00 - £50,775.00 GBP Annual