At a Glance
- Tasks: Bridge tech and customer satisfaction, designing and optimising solutions.
- Company: Becrypt, a leader in data security with a dynamic culture.
- Benefits: 25 days leave, private medical insurance, gym membership, and more.
- Other info: Flexible travel required; excellent growth opportunities in a fast-paced environment.
- Why this job: Make a real impact in tech while collaborating with customers and partners.
- Qualifications: Experience in technical support or pre-sales, strong problem-solving skills.
The predicted salary is between 60000 - 75000 £ per year.
As a Solutions Engineer, you will play a pivotal role in the success of Becrypt, bridging the gap between technical delivery and customer satisfaction. You will be the key technical point of contact for customers throughout the engagement. The role involves collaborating with customers and partners to design, implement, and optimise solutions, while also providing training and consultancy, and support. Your feedback and customer insights will contribute to the product development lifecycle, ensuring our suite of products are continuously meeting the customer and market demands. We are looking for a proactive self-starter who thrives in a dynamic environment, capable of managing multiple priorities with both a technical and strategic mindset. Flexibility for travel is essential.
Principal duties and responsibilities:
- Serve as the primary point of contact for customers throughout engagements by managing expectations, delivering timely solutions and ensuring consistent communication.
- Provide pre-sales technical support during the sales cycle, including architecture design, integration and product demonstrations.
- Lead technical evaluations, pilots and proof-of-concept initiatives simultaneously.
- Collaborate closely with the software engineering teams to understand all products in great technical detail.
- Identify new opportunities and feed insights into business development and sales processes.
- Deliver customised product demonstrations at customer/partner meetings, calls and conferences, supporting sales and marketing activities.
- Work closely with the product management teams advising on current and future client needs, providing input to product direction.
- Escalate and manage technical issues, through product management and engineering, to support deal closure and long-term customer success.
- Engage, train and support Becrypt partners and customers in territory to expand sales coverage and drive market awareness.
- Mutually agreed ad-hoc tasks.
Skills/Experience:
Essential:
- Exceptional verbal and written presentation skills.
- Proven experience as a Solutions Engineer or in a traditional Technical Support/Pre-sales role.
- Sharp troubleshooting and problem-solving skills.
- Strong and up to date technical understanding of Microsoft technologies.
- Expertise in data security, risk analysis and threat models in the information security space.
- Experience with installation and configuration of a variety of security products.
- Experience with virtual desktop environments, preferably in both VMWare/Omnissa and Citrix.
- High level Linux (Unix) configuration including networking, firewalls and VPNs.
- Experience using Cloud platforms.
- Experience with Docker and microservices orchestration.
- Demonstrable ability to support the sales quota.
- Demonstrable success of using initiative and creativity in the development of solutions for partners and customers.
- Self-motivated, proactive, and able to work effectively in remote or home office environments.
- Positive, can-do attitude.
Desirable:
- Technical experience with security-conscious organisations.
- Familiarity with AGILE software development practices.
- Knowledge of Cross-Domain security gateways.
- Relevant or additional qualifications.
Package & discretionary benefits:
- 25 days annual leave plus an additional 2 days after 2 years service.
- 5 days additional holiday purchase available.
- Private medical insurance.
- Health cashback plan with Healthshield.
- Pension scheme.
- Life cover 4 x salary.
- Season ticket loan.
- Salary exchange benefits (ride2work, pension).
- Subsidised gym membership.
- Employee referral scheme.
Additional Information:
Role will be subject to an employment screening process and will require security clearance.
Solutions Engineer/ Pre-Sales in Aberdeen employer: Becrypt
Becrypt is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work culture where innovation thrives. With a strong focus on collaboration and customer engagement, employees benefit from comprehensive training opportunities, flexible working arrangements, and a generous benefits package including private medical insurance and additional holiday options. Located in a vibrant area, Becrypt fosters a supportive environment that encourages proactive problem-solving and creativity, making it an ideal place for Solutions Engineers looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer/ Pre-Sales in Aberdeen
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Becrypt values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Becrypt might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Becrypt!
✨Direct Apply to Becrypt
Let's not forget to apply directly through the Becrypt website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Solutions Engineer/ Pre-Sales in Aberdeen
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Becrypt.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Becrypt. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Becrypt
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
