At a Glance
- Tasks: Bridge tech and customer satisfaction while designing and optimising solutions.
- Company: Becrypt, a leader in data security and innovative tech solutions.
- Benefits: Generous leave, private medical insurance, gym membership, and pension scheme.
- Other info: Dynamic role with travel opportunities and excellent career growth potential.
- Why this job: Make a real impact by supporting customers and shaping product development.
- Qualifications: Experience in solutions engineering and strong technical skills in Microsoft technologies.
The predicted salary is between 50000 - 60000 £ per year.
As a Solutions Engineer, you will play a pivotal role in the success of Becrypt, bridging the gap between technical delivery and customer satisfaction. You will be the key technical point of contact for customers throughout the engagement. The role involves collaborating with customers and partners to design, implement, and optimise solutions, while also providing training and consultancy, and support. Your feedback and customer insights will contribute to the product development lifecycle, ensuring our suite of products are continuously meeting the customer and market demands. We are looking for a proactive self-starter who thrives in a dynamic environment, capable of managing multiple priorities with both a technical and strategic mindset. Flexibility for travel is essential.
Principal duties and responsibilities:
- Serve as the primary point of contact for customers throughout engagements by managing expectations, delivering timely solutions and ensuring consistent communication.
- Provide pre‑sales technical support during the sales cycle, including architecture design, integration and product demonstrations.
- Lead technical evaluations, pilots and proof‑of‑concept initiatives simultaneously.
- Collaborate closely with the software engineering teams to understand all products in great technical detail.
- Identify new opportunities and feed insights into business development and sales processes.
- Deliver customised product demonstrations at customer/partner meetings, calls and conferences, supporting sales and marketing activities.
- Work closely with the product management teams advising on current and future client needs, providing input to product direction.
- Escalate and manage technical issues, through product management and engineering, to support deal closure and long‑term customer success.
- Engage, train and support Becrypt partners and customers in territory to expand sales coverage and drive market awareness.
- Mutually agreed ad‑hoc tasks.
Skills/Experience – Essential:
- Exceptional verbal and written presentation skills.
- Proven experience as a Solutions Engineer or in a traditional Technical Support/Pre‑sales role.
- Sharp troubleshooting and problem‑solving skills.
- Strong and up to date technical understanding of Microsoft technologies.
- Expertise in data security, risk analysis and threat models in the information security space.
- Experience with installation and configuration of a variety of security products.
- Experience with virtual desktop environments, preferably in both VMWare/OmniSight and Citrix.
- High level Linux (Unix) configuration including networking, firewalls and VPNs.
- Experience using Cloud platforms.
- Experience with Docker and microservices orchestration.
- Demonstrable ability to support the sales quota.
- Demonstrable success of using initiative and creativity in the development of solutions for partners and customers.
- Self‑motivated, proactive, and able to work effectively in remote or home‑office environments.
- Positive, can‑do attitude.
Skills/Experience – Desirable:
- Technical experience with security‑conscious organisations.
- Familiarity with AGILE software development practices.
- Knowledge of cross‑domain security gateways.
- Relevant or additional qualifications.
Package & discretionary benefits:
- 25 days annual leave plus an additional 2 days after 2 years’ service.
- 5 days additional holiday purchase available.
- Private medical insurance.
- Health cashback plan with Healthshield.
- Pension scheme.
- Life cover 4 × salary.
- Season ticket loan.
- Salary exchange benefits (ride2work, pension).
- Subsidised gym membership.
- Employee referral scheme.
Role will be subject to an employment screening process and will require security clearance.
Solutions Engineer/ Pre-Sales in London employer: Becrypt Ltd
Becrypt is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work environment where Solutions Engineers can thrive. With a strong focus on collaboration and innovation, employees benefit from comprehensive training, generous annual leave, and a range of health and wellness perks, all while contributing to cutting-edge security solutions in a rapidly evolving industry. The company's commitment to fostering a supportive culture ensures that every team member has the opportunity to make a meaningful impact and advance their career.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer/ Pre-Sales in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical expertise and problem-solving abilities. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you're interested in, like Becrypt, and express your enthusiasm for their work. A little initiative can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in data security and Microsoft technologies. This not only boosts your confidence but also makes you a more attractive candidate. Plus, we love seeing candidates who are committed to continuous improvement!
We think you need these skills to ace Solutions Engineer/ Pre-Sales in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as a Solutions Engineer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Technical Skills:We want to see your technical prowess! Include specific examples of your experience with Microsoft technologies, data security, and any relevant tools you've used. This will help us see how you can bridge the gap between tech and customer satisfaction.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This will make it easier for us to see your potential.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Becrypt Ltd
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to demonstrate a strong technical understanding of Microsoft technologies and security products. Brush up on your knowledge of data security, risk analysis, and virtual desktop environments. Be ready to discuss how you've applied this knowledge in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about situations where you had to troubleshoot issues or design solutions under pressure. This will highlight your sharp problem-solving skills and proactive mindset.
✨Practice Your Presentation Skills
Exceptional verbal and written presentation skills are essential for this role. Rehearse delivering product demonstrations and technical evaluations. You might even want to simulate a customer meeting with a friend to get comfortable with articulating complex concepts clearly.
✨Be Ready to Collaborate
This role involves working closely with customers, partners, and internal teams. Prepare to discuss how you've successfully collaborated in the past, especially in dynamic environments. Highlight your ability to manage multiple priorities while maintaining effective communication.