At a Glance
- Tasks: Support and manage technology systems while providing top-notch user assistance.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and subsidised gym membership.
- Other info: Work in a dynamic environment with a focus on teamwork and personal development.
- Why this job: Kickstart your career in tech with hands-on experience and growth opportunities.
- Qualifications: Basic tech knowledge and a passion for learning about systems and security.
The predicted salary is between 23400 - 28600 £ per year.
This role is primarily responsible for providing day-to-day business-as-usual support for Becrypt, managing and supporting the technology stack end to end.
Working as part of a two-person System Administration team, the role involves administering, maintaining and supporting a wide range of technologies.
- General
- Internal technical support for Becrypt
- Including Onsite support on allocated day(s)
- IT Service Management Tool ticket management
- Incident Management, Change Management & Request Fulfilment
- Workload management
- Support of new technology projects
- Any other reasonable duties as required by the business.
- User Support and Account Management
- Create, modify, and deactivate user accounts.
- Assist with password resets, permission changes, and group memberships.
- Provide first- and second-line support for hardware, software, and access issues.
- Maintain accurate records in IT ticketing systems.
- Build, configure, and deploy laptops and mobile devices according to company standards.
- Apply OS updates, security patches, and standard software packages.
- Monitor endpoint security (e. g., antivirus, disk encryption, device compliance).
- Systems Monitoring and Maintenance
- Monitor system health, backups, and network performance.
- Assist in identifying and escalating system alerts or potential issues.
- Run routine maintenance tasks (e. g., patching servers, checking logs, freeing storage).
- Document and follow maintenance schedules under senior administrator guidance.
- Network and Infrastructure Support
- Support configuration and troubleshooting of VPN and remote access.
- Help maintain networked printers, switches, and other office infrastructure.
- Assist with onboarding new office equipment or connectivity setups.
- Security and Compliance
- Enforce internal IT security policies.
- Assist with audit and compliance checks (e. g., asset tracking, access reviews).
- Participate in incident response or vulnerability remediation activities as directed.
- Documentation and Process Improvement
- Maintain up-to-date system documentation, asset inventories, and knowledge base articles.
- Contribute to IT procedures, onboarding guides, and internal wikis.
- Suggest improvements to streamline support and maintenance processes.
- Collaboration and Learning
- Work closely with senior administrators and IT management to support infrastructure projects.
- Participate in training to develop skills in systems administration, networking, and security.
- Stay current with internal IT standards, policies, and emerging technologies
- Previous technical support experience advantageous
- Personal Interest in Technology & Cyber Security
- Understanding of basic networking
- Understanding of threats and vulnerabilities to end user devices & servers
- Understanding of backup solutions
- Experience of Major Incidents
- Team player
- Attention to detail and thorough
- Derives satisfaction from delivering high quality service
- Experience working in a fast-paced environment
- 25 days annual leave plus an additional 2 days after 2 years’ service
- 5 days additional holiday purchase available
- Private medical insurance
- Heath cashback plan with Healthshield
- Season ticket loan
- Salary exchange benefits (ride2work, pension)
- Subsidised gym membership
Role will be subject to an employment screening process and will require security clearance.
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Junior Systems Administrator employer: Becrypt Ltd
Becrypt Ltd is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of London. With a strong focus on employee growth, you will have the opportunity to mentor engineers and influence cutting-edge security solutions while enjoying the flexibility of a hybrid work model. Join us to be part of a team that values your expertise and fosters a supportive environment for professional development.
We think you need these skills to ace Junior Systems Administrator
Technical Support
IT Service Management
Incident Management
Change Management
User Account Management
Hardware Support
Software Support
