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For Companies At a Glance
- Tasks: Lead systems analysis and integration design across ERP, CRM, and ITSM domains.
- Company: Join a dynamic team post-merger of two tech-driven organisations.
- Benefits: Enjoy a hybrid work model with competitive pay of £600 per day.
- Why this job: Shape the future of business systems integration and make a real impact.
- Qualifications: Strong ERP architecture experience, preferably with NetSuite; familiarity with Salesforce and ServiceNow is a plus.
- Other info: Contract duration is 5 months, with 2-3 days onsite in London/Hemel Hempstead.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
. Position: Integration Architect – Business Systems IntegrationLocation: Hybrid (London/Hemel Hempstead – 2-3 days onsite)Start Date: ASAPContract Duration: 5 months (100 working days)Day Rate: £600 per day (Outside IR35)
Overview
We are supporting a strategic business systems integration programme following the merger of two technology-led organisations. While internal IT teams continue to manage infrastructure and administrative tooling, this programme is focused on aligning business-critical platforms-ERP, CRM, and ITSM-to enable unified trading as a single legal entity by FY2026. This role is part of a blended delivery team and will play a key role in shaping systems architecture across domains, ensuring validated business requirements are translated into structured, scalable delivery inputs.
Role Summary
The Integration Architect will lead systems analysis and integration design across ERP, CRM, and ITSM domains. The successful candidate will work closely with stakeholders, internal teams, and external partners to define integration patterns, document system requirements, and support the packaging of work for delivery. Candidates must bring strong ERP architecture experience-preferably with NetSuite-and demonstrate confidence in designing integrations across adjacent platforms such as Salesforce and ServiceNow.
Key Responsibilities
Requirements Analysis
- Engage stakeholders across finance, sales, operations, and service to extract, challenge, and validate integration needs.
- Translate business requirements into structured documentation to support MVP and target-state delivery.
- Ensure traceability and clarity across internal and third-party delivery teams.
Cross-Domain Integration Design
- Define and document integration flows and architectural models across ERP, CRM, and ITSM domains.
- Ensure platform interactions support unified processes and data visibility across the organisation.
- Develop deliverables that enable both internal configuration and scoped outsourcing of work packages.
ERP Architecture Focus
- Lead ERP integration design, with NetSuite as the system of record for core finance and operations.
- Candidates with experience in comparable platforms (e.g. Dynamics, SAP, Oracle) will also be considered.
CRM and ITSM Systems Integration
- Contribute to integration design for CRM and ITSM systems, supporting functional simplification and process alignment across platforms such as Salesforce and ServiceNow.
- Ensure architectural consistency and rigour across all three system domains.
Documentation and Delivery Support
- Produce clear, structured documentation to support implementation, including interface definitions, system flows, and architectural models.
- Support the Integration Consultant in sequencing work, validating feasibility, and preparing scoped technical deliverables for external partners.
Stakeholder Alignment
- Collaborate with the programme delivery lead to ensure architectural decisions are understood, validated, and agreed.
- Interface with business SMEs and IT leads across both organisations to drive clarity, resolve dependencies, and support delivery confidence.
Integration Architect Netsuite employer: Become
Contact Detail:
Become Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integration Architect Netsuite
✨Tip Number 1
Network with professionals in the ERP and integration space, especially those familiar with NetSuite. Attend industry meetups or webinars to connect with potential colleagues and learn about the latest trends in systems integration.
✨Tip Number 2
Familiarise yourself with the specific integration patterns used in ERP, CRM, and ITSM systems. Understanding how these systems interact will give you an edge in discussions with stakeholders and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss real-world examples of your previous work in systems architecture and integration design. Be ready to explain how you translated business requirements into successful integration solutions, as this will showcase your practical experience.
✨Tip Number 4
Research the companies involved in the merger and their existing systems. Understanding their current challenges and how your role as an Integration Architect can address them will help you stand out during interviews.
We think you need these skills to ace Integration Architect Netsuite
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Integration Architect position. Understand the key responsibilities and required skills, especially focusing on ERP architecture experience with NetSuite.
Tailor Your CV: Customise your CV to highlight relevant experience in systems analysis, integration design, and any specific projects involving ERP, CRM, or ITSM systems. Emphasise your familiarity with NetSuite and other comparable platforms.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the requirements of the role. Discuss your experience in leading integration projects and how you can contribute to aligning business-critical platforms post-merger.
Highlight Stakeholder Engagement Skills: In your application, showcase your ability to engage with stakeholders across various domains. Provide examples of how you've successfully validated integration needs and collaborated with teams to drive clarity and resolve dependencies.
How to prepare for a job interview at Become
✨Understand the Integration Landscape
Familiarise yourself with the integration landscape of ERP, CRM, and ITSM systems. Be prepared to discuss how you would approach integrating these platforms, particularly focusing on NetSuite, Salesforce, and ServiceNow.
✨Showcase Your Stakeholder Engagement Skills
Highlight your experience in engaging with various stakeholders across different domains. Be ready to provide examples of how you've extracted and validated integration needs in past projects.
✨Demonstrate Your Documentation Skills
Prepare to discuss your approach to creating structured documentation for integration designs. Bring examples of interface definitions or architectural models you've developed in previous roles.
✨Be Ready for Technical Questions
Expect technical questions related to ERP architecture and integration design. Brush up on your knowledge of integration patterns and be ready to explain how you would ensure architectural consistency across multiple systems.
