Operations Assistant

Operations Assistant

Full-Time 20250 - 24750 £ / year (est.) Home office (partial)
Become Charity

At a Glance

  • Tasks: Support the Finance & People team with admin and operational tasks to help children in care.
  • Company: Become Charity, dedicated to improving the lives of care-experienced young people.
  • Benefits: Flexible working, generous leave, health cash plan, and a supportive work environment.
  • Other info: Remote work with occasional in-person meetings; diverse and inclusive workplace.
  • Why this job: Make a real difference in the lives of young people while gaining valuable experience.
  • Qualifications: Organised, reliable, and eager to learn; no prior experience required.

The predicted salary is between 20250 - 24750 £ per year.

Become Charity is a national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need. It’s not good enough. We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.

The Operations Assistant is a key support role within the Finance & People (F&P) team at Become. Working under the guidance of the Operations Manager, the postholder will provide practical, day-to-day administrative and operational support across HR, operations and – to a limited degree – finance administration. This is an entry-level role suited to someone who is organised, reliable and keen to learn. The Operations Assistant will serve as a first point of contact for F&P enquiries from across the organisation, handling routine queries, supporting processes and escalating to senior team members where needed.

As an organisation serving children in care and care leavers, we are keen to receive applications from people with experience of care. We also especially welcome applications from people from racially minoritised communities.

Location

Our team currently work remotely from home, with the required attendance of in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings. The Old Street office space is available for team members to work from if preferred. For non-London based team members hot-desking options near you can be requested if required.

Equity, Diversity and Inclusion

As an organisation serving children in care and young care leavers, we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring form to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.

Interview Details

If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a Young Persons Panel, and a Staff Panel. Interviews will take place on: Staff Panel– 22nd September TBC. Please note, you will receive 2 interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you are no longer wishing to progress your application and you will be withdrawn from the process. We kindly ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates. Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

Become embodies and promotes fairness in our recruitment process. As part of this, short-listed candidates invited to interview will be sent the interview questions in advance. If you have any reasonable adjustments to request for this recruitment process, please advise us on your application form or contact people@becomecharity.org.uk.

If you are a care-experienced young person (27 years or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager. If you are eligible for PiW and would like to put in a request, please contact: People@BecomeCharity.org.uk.

We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll.

Hours

28 (0.8 FTE across 4 or 5 days – flexible arrangements considered).

Benefits

  • Real London Living Wage Employer
  • Generous Annual Leave Scheme
  • Flexible working
  • Pension Scheme
  • Life Insurance Scheme
  • Health Cash Plan
  • Access to a Rewards and Benefit Platform
  • Signatory of Halo Code
  • Disability Confident Employer
  • Employee Assistance Programme available 24/7
  • Fostering Friendly Employer
  • Support for Team Members with lived experience
  • Access to Virtual GP

Please Note: All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.

Operations Assistant employer: Become Charity

Become Charity is an exceptional employer dedicated to creating a supportive and inclusive work environment, particularly for those with lived experience of care. With a strong commitment to equity, diversity, and inclusion, we offer flexible working arrangements, opportunities for personal growth, and the chance to make a meaningful impact in the lives of children and young people. Our vibrant culture encourages collaboration and innovation, making it an exciting time to join our team in London.

Become Charity

Contact Details:

Become Charity Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Assistant

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Become Charity.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Become Charity.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Become Charity.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Become Charity. Apply directly through us to stand out!

We think you need these skills to ace Operations Assistant

Organisational Skills
Reliability
Administrative Support
HR Processes
Finance Administration
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Become Charity. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Operations Assistant, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Become Charity

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Become Charity. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!