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- Tasks: Provide technical support and on-site assistance to customers.
- Company: Join Beckman Coulter Diagnostics, a leader in science and technology.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact by solving complex challenges in healthcare.
- Qualifications: Bachelor’s degree in Engineering or relevant technical diploma required.
- Other info: Dynamic team environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Field Service Engineer (London)
Join to apply for the Field Service Engineer (London) role at Beckman Coulter Diagnostics.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.
Beckman Coulter Diagnostics is part of Danaher Corporation, a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide.
We are currently looking for a Field Service Engineer for the London area of the UK who will conduct service, repair and installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. The role includes diagnosing system failures and determining the most cost‑effective solutions, escalating complex issues to higher‑level technical support or the quality reporting system, and developing new customer service/product agreements.
Key Responsibilities
- Provide technical customer support and on‑site assistance to our customers.
- Diagnose system failures and recommend cost‑effective solutions.
- Escalate complex issues to higher‑level technical support or quality reporting.
- Respond to customer support calls within an assigned territory.
- Use critical thinking and analysis to solve problems and implement solutions.
- Communicate clearly, listen honestly, and create empathy with customers, colleagues, and collaborators.
Key Requirements
- Bachelor’s degree in Engineering (preferred) or a Biotech/Electronic Secondary School Diploma; proficient English is mandatory.
- Openness to travel; driving licence mandatory.
- Good communication and interpersonal skills.
- Ability to work autonomously while being a team player.
- Experience with Salesforce is beneficial.
This is a full‑time position and a great opportunity to be part of a high‑performance, globally recognized team.
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Field Service Engineer (London) employer: Beckman Coulter Diagnostics
Contact Detail:
Beckman Coulter Diagnostics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (London)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Beckman Coulter Diagnostics on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to technical support and problem-solving. We should also think of examples from our past experiences that showcase our skills in diagnosing issues and providing solutions.
✨Tip Number 3
Show off our communication skills! During interviews, we need to demonstrate how we can explain complex technical issues clearly and empathetically. This is key for a role that involves customer interaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant skills and experiences directly related to the Field Service Engineer role.
We think you need these skills to ace Field Service Engineer (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience, especially in technical support and problem-solving, as these are key for us at Beckman Coulter Diagnostics.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've provided customer support or solved complex issues in the past. We love a good story!
Show Off Your Skills: Don’t forget to mention any experience with Salesforce or similar tools. If you’ve got a knack for electrical and mechanical testing, let us know! We want to see what makes you stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Beckman Coulter Diagnostics
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the products and IT solutions you'll be working with, and be ready to discuss any relevant experience you have with electrical and mechanical testing.
✨Showcase Your Problem-Solving Skills
Be prepared to share examples of how you've diagnosed system failures in the past. Think of specific situations where you implemented cost-effective solutions and how you communicated these to customers or team members.
✨Practice Your Communication
Since good communication is key in this role, practice explaining complex technical issues in simple terms. You might even want to role-play with a friend to ensure you can convey empathy and clarity during the interview.
✨Be Ready to Discuss Travel and Autonomy
Since the job involves travel and working independently, be prepared to talk about your experiences in similar situations. Highlight your ability to manage your time effectively and how you stay motivated when working alone.
