Field Service Engineer (London)

Field Service Engineer (London)

Amersham Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
Beckman Coulter Diagnostics

At a Glance

  • Tasks: Provide technical support and on-site assistance to customers.
  • Company: Join Beckman Coulter Diagnostics, a leader in science and technology.
  • Benefits: Competitive salary, travel opportunities, and professional development.
  • Why this job: Make a real impact by solving complex challenges in healthcare.
  • Qualifications: Bachelor’s degree in Engineering or relevant technical diploma required.
  • Other info: Dynamic team environment with a focus on continuous improvement.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing in hospitals, reference and research laboratories, and physician offices around the world. Every hour, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and over three million clinicians per year. From uncovering the next clinical breakthrough to rapid and reliable sample analysis and more rigorous decision making, we enable clinicians to deliver the best possible care.

In This Role, You Will Have The Opportunity To

  • Complete fault diagnosis, repairs, preventative maintenance, modifications, installations and decommissions of a range of diagnostic medical equipment including Immunoassay, Chemistry and Haematology analysers, as well as automated track systems.
  • Represent Beckman Coulter on site, delivering a professional, customer‑focused service and ensuring equipment is maintained to the highest safety and performance standards.
  • Partner with the customer to not only resolve technical issues but maximize the instrument’s usage.
  • Develop and build knowledge to understand the industry, the company, the products, and the team, supported by a clear personal development plan.

The Essential Requirements Of The Job Include

  • Field Service experience in a laboratory setting, or comparable environment, servicing diagnostic instrumentation.
  • Strong troubleshooting and communication skills with proven experience delivering outstanding customer‑focused service.
  • Relevant qualification, such as BSc, HND or HNC, in Biomedical Science, Biomedical Engineering, Electronics, Electrical Engineering or equivalent.

Travel & Other Requirements

  • Ability to travel to customer sites up to 100 % of the time.
  • A full UK driver’s licence.
  • Ability to participate in a planned on‑call rota to provide out‑of‑hours remote customer support as required.

It would be a plus if you also possess previous experience in

  • Instrumentation software and firmware modifications and upgrades.
  • Using service reporting software.
  • Knowledge of medical device regulations and compliance requirements.

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

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Field Service Engineer (London) employer: Beckman Coulter Diagnostics

Beckman Coulter Diagnostics, as part of Danaher Corporation, offers an exceptional work environment for Field Service Engineers in London, characterised by a commitment to innovation and quality. Employees benefit from a culture that prioritises professional growth, with ample opportunities for training and development, while being part of a collaborative team dedicated to solving complex challenges. The company's focus on continuous improvement and customer satisfaction ensures that every team member plays a vital role in making a meaningful impact in the healthcare sector.
Beckman Coulter Diagnostics

Contact Detail:

Beckman Coulter Diagnostics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer (London)

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Beckman Coulter Diagnostics on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to technical support and problem-solving. We should also think of examples from our past experiences that showcase our skills in diagnosing issues and providing solutions.

✨Tip Number 3

Show off our communication skills! During interviews, we need to demonstrate how we can explain complex technical issues clearly and empathetically. This is key for a role that involves customer interaction.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant skills and experiences directly related to the Field Service Engineer role.

We think you need these skills to ace Field Service Engineer (London)

Technical Customer Support
On-Site Assistance
Electrical Testing
Mechanical Testing
System Diagnosis
Critical Thinking
Problem-Solving
Communication Skills
Interpersonal Skills
Autonomous Work
Team Collaboration
Salesforce Experience
Adaptability
Travel Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience, especially in technical support and problem-solving, as these are key for us at Beckman Coulter Diagnostics.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've provided customer support or solved complex issues in the past. We love a good story!

Show Off Your Skills: Don’t forget to mention any experience with Salesforce or similar tools. If you’ve got a knack for electrical and mechanical testing, let us know! We want to see what makes you stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Beckman Coulter Diagnostics

✨Know Your Tech Inside Out

As a Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the products and IT solutions you'll be working with, and be ready to discuss any relevant experience you have with electrical and mechanical testing.

✨Showcase Your Problem-Solving Skills

Be prepared to share examples of how you've diagnosed system failures in the past. Think of specific situations where you implemented cost-effective solutions and how you communicated these to customers or team members.

✨Practice Your Communication

Since good communication is key in this role, practice explaining complex technical issues in simple terms. You might even want to role-play with a friend to ensure you can convey empathy and clarity during the interview.

✨Be Ready to Discuss Travel and Autonomy

Since the job involves travel and working independently, be prepared to talk about your experiences in similar situations. Highlight your ability to manage your time effectively and how you stay motivated when working alone.

Field Service Engineer (London)
Beckman Coulter Diagnostics
Location: Amersham

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